M-F, 8 a.m. - 5 p.m. A full service heating and cooling company. We tried to cancel the appliance service plan with them up they keep billing us even though they red flagged our furnace and will not come to fix it. Existing Customer | Consumers Energy Your Information Upgrade to Appliance Service Plan Gold Coverage! When it comes to doing business with APS on new projects and programs, we dont just look for companies that can get the job done. click here. Look for the ENERGY STAR logo when purchasing to ensure the product qualifies for a rebate. (We DO offer FREE estimates on new ac units, furnaces, and boiler systems) Read More. Copyright 20042023 Yelp Inc. Yelp, , and related marks are registered trademarks of Yelp. After at least a 30 minute wait I was able to describe the need for service. They have been charging me for the Appliance Plan for 7 months, but I have only noticed it for the past 4 months. The contract does not cover any labor, material and parts required as the result of: abuse, vandalism, fire, freezing, acts of God, energy or water supply outages, power surges, equipment operated on portable generators, flooding, water damage, or attempted repairs by persons other than Consumers Energy authorized personnel or any other abnormal conditions. They went through a week long process and called back saying that it has been approved. Prices apply to single units per household, if you have multiple appliances of one type each appliance must be covered. Call 001-1-517-768-3092. Your energy rate is based on the time of day; use less energy and manage energy demand during on-peak hours, between 4pm-7pm weekdays, to save. I subscribe to the Consumer's Energy Appliance Service Plan, which covers most repairs to major appliances in the home for the monthly fee and no additional cost. Our story is Arizonas story. 2020 Integrated Resource Plan Stakeholder Update / February 23, 2021 they send a 3rd party out here. Minutes, RPAC session held September 23, 2022 I asked who should to get the information and the representative didn't know that either. If you don't want to pick up old appliances simply don't do it! Needed the account number from Consumers Energy to move into the apartment. Enroll and receive a $25 gift card and bill credits. This plan used to be named Saver Choice Max. I was not aware and I only cashed the one check for my old working refrigerator. Email: irela tions@buckeye.com. 8 visits total. The bill estimator told us we were in line to see a $105 decrease in this month's bill. To get started, just click the button below or call us at 888-990-2246. We have plans that are based on how you use energy. As an alternative, you may wish to contact our Call Center at 800.477.4747. We're currently experiencing system issues which may result in website slowness. This contract does not cover electric heating systems, ventless heating equipment, supplemental space heaters. For the best performance on this website and others, please upgrade click here. Presentation Our most popular plan. Consumers Energy Payment Center Track your history, and understand how you use energy, Your price: $129 $Free with Smart Thermostat Program Enrollment! Description of Work repl condensor fan and stat. The bill came for the next cycle at 65% higher than the bill estimator. consumers energy appliance insurance, consumers energy, total appliance service plan consumers energy, consumers energy insurance plan, consumer power appliance service plan, consumers energy appliance protection plan, consumer energy appliance repair plan, consumers energy gold protection plan snow, hail, icy rain floods, carbon that current They come right out, they are very good. To view a PDF of the Property Restoration Map click here. The complaint has been investigated and resolved to the customers satisfaction. With that being said, this industry has allowed me the opportunity to have a positive influence in people's lives which provides a great deal of satisfaction. Call us today for Virtual Sales Call! Read More, We are OPEN! Please contact: You get this program through your electric company. *Appliance Service Plan is not regulated by the Michigan Public Service Commission. We called in with multiple waits. Sustainable business practices support a healthy environment, a vibrant economy and strong communities. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. All gas piping must be readily accessible. color: #639d36; You should still monitor your energy use: if you use more than 600 kWh in a summer month your rate for the period will increase. It must be installed to meet local, state and federal codes and must satisfy both manufacturer and Consumers Energy requirements for safe and proper installation and be in operating condition. You can match 100% of your monthly energy use with green energy, or pay as little as $1.50 a month to buy GreenBlocks and help keep Michigan pure. Our innovative Solar Gardens program makes it easier than ever for you to subscribe to Michigan-made solar energy. Below are some of the most common areas of the site. For customers who were on a time-of-use plan or time-of-use with demand charge plan as of May 1, 2022, the change of on-peak hours is complete. Brian Wheeler 517-788-2394 Called Consumers Energy to have the gas/electric put in our name. THERE ARE NO WARRANTIES THAT EXTEND BEYOND THE DESCRIPTION OF THE SERVICE TO BE PROVIDED UNDER THIS AGREEMENT. They came within 24 hours after we called. APPLIANCE PROTECTION YOU CAN COUNT ON Service Calls at No Additional Charge No Charge for Covered Labor, Parts or Repairs Reliable Service and Experienced Professionals Priority Scheduling for Heating and Cooling Emergencies Phone Representatives Available 24/7 to Help Which plan is right for my household? The cash allowance is limited to the amounts set forth in the Cash Allowance Schedule regardless of the cost to replace the affected appliance. While technically I could have saved up the monthly fee and paid for the repairs, I know very few people who actually do, and a few hundred dollars at the wrong moment would have really thrown me off financially. This contract does not cover removal, reconstruction or cleaning of walls, floors, ceilings, cabinets and countertops or areas surrounding appliances. Repairs, parts, and labor are covered under your plan. You can terminate the contract during the initial year if you move to a different dwelling or if you move into another area served by this program, you may take your contract with you. HVAC is a term in the construction industry that is not as understandable as some might think. No, Consumers Energy Appliance Service Plan does not offer eco-friendly accreditations. We look for skilled partners who are excited to push Arizonas clean energy future forward. cancelled the plan and they kept billing us. WHEN THEY CAME OVER THEY TREATED ME WITH RESPECT. replaxed condensor fan motor and stat. This contract applies to one premise and covers customers who are receiving natural gas from a residential service provider. Told them wait I will give you her phone number in heaven and you can talk to her. We will probably NOT be renewing our Essential Care Plan with Consumer's. How is Honest Appliance Service & Repair rated? I called Consumers Energy again. We're sorry for any inconvenience and ask that you try again later today. He diagnosed the problem and made excellent recommendations! HVAC is a term in the construction industry that is not as understandable as some might think. Our current plans, shown below, now have on-peak hours of 4pm-7pm weekdays. I have a service contract. Examples include adding on additional appliances and/or upgrading to the Gold Plan. All Rights Reserved | Powered by CLEAResult Take our quiz to educate yourself on their tactics. (M-F, 7 a.m. - 6 p.m. & Sat, 8 a.m. - 2 p.m.). came out to repair my dryer after my home warranty company wanted to replace it (pro-rated of course). They are now saying I am in arrears! I had just started the appliance protection plan so I gave them a call on a Friday. The other company called me Monday and had a guy come out. .wp-template-story-no-image p { Help us to reduce your carbon footprint and reclaim our natural resources. Consumers Energy will not be responsible for damages caused by delays, failure of service, unavailability of parts, labor difficulties or other conditions beyond the control of Consumers Energy. Click here. For the best performance on this website and others, please upgrade Consumers Energy shall not be responsible for charges for service or parts you have others provide without prior authorization from Consumers Energy. To set-up a repair service estimate or replacement estimate call (313) 618-0647. I am still being billed for the plan. What days are Honest Appliance Service & Repair open? With the Appliance Service Plan, you can enjoy 24/7 access to phone representatives to See more 123 peoplelike this 130 people follow this http://www.applianceserviceplan.com/ (800) 230-1397 asp@cmsenergy.com Closed now 8:00 AM - 5:00 PM The next morning after not being called back, we called again, and were supposedly set up with an appointment for the repair with Pro Services. Address. A full service heating and cooling company. Call us today for Virtual Sales Call! Plug-in Electric Vehicle plans: 877-904-9246 or email us This will surely increase the credibility of your complaint. Description of Work THIS COMPANY CAME OUT AND FIXED THE PILOT LIGHT IGNITION SWITCH ON MY FURNACE. When construction or maintenance done by CE crews or contractors affects your property, our Property Restoration Team is responsible for restoring and cleaning it up. Log in or create an account to get started. Interior Natural Gas Line Service: The service covers parts and labor costs for repairs of leaks to completely exposed interior gas pipes or connectors resulting from defects in workmanship and/or materials or damage due to normal wear and tear, up to a limit of $2000 per service call. Consumers Energy 124 complaints 23 resolved 101 unresolved File a complaint to Consumers Energy Consumers Energy contacts (added by reviewer) Phone number +1 800 477 5050 Address 4000 Clay Ave. SW, Michigan United States Website www.consumersenergy.com Category Utility Services View full information Most discussed complaints 1 ADVERTISIMENT With that being said, this industry has allowed me the opportunity to have a positive influence in people's lives which provides a great deal of satisfaction. I am so impressed. Call 800-736-4147 Honest Appliance Service & Repair accepts credit cards. ECOBEE 3 LITE WI-FI THERMOSTAT MODEL: EB-STATE3LT-02 Price: $179 Featured Product GOOGLE NEST THERMOSTAT MODEL: GA02083-US Your price: $129 $Free with Smart Thermostat Program Enrollment! We didn't have to pay anything when they came out because we had a contract, it is kind of like a warranty. Presentation Copyright 2023 APS. Could not cancel plan because I was not on her plan to modify anything. Whether you prepay or pay in installments, you are purchasing the contract for one full year that you can terminate under certain circumstances. After having questionable service from Bill Leech Repair we turned to the program that Consumer's Energy provides. Our billing policy is to collect upon completion. Even though there are many demands from owning this business these past 14 years, I am very thankful for this profession, the people I have gotten to meet along the way and the individuals I have been privileged to work with. I WOULD RECOMMEND THEM TO ANYONE. They are very nice guys. Get deep discounts on smart thermostats, LED lighting and more. For suggestions to find the best web browser for you I read them the riot act and the guy said i would continue the coverage for nothing for 6 months and apologized. Any such attempted assignment will be void. After multiple service technicians and visits they were unable to fix our furnace. If you're a stay-at-home parent, a retiree or a night-shift worker, or if you're just home a lot during the day, our Standard plan might be the best fit for you. Apparently the 50.00 rebate check they send you once signed automatically enrolled you in the program. Since I've been a customer of consumers energy I have paid an additional $49.99 every month for the appliance service plan. Ready to Change? Explore how we are developing innovative solutions to make a positive impact today and for future generations. Were committed to doing our part by providing 100% clean, carbon-free energy to customers by 2050. First Name Last Name Email Furnace and Central Air Conditioner wireless thermostats will be replaced with a similar wireless thermostat, such wireless thermostat shall be at the discretion of Consumers Energy. Michigans energy future revolves around you. Submit a complaint and get your issue resolved. Consumers Energy reserves the right to make an on-site inspection of the equipment. Had the plan and came home from vacation and had no heat called the plan and it took 24 hours before someone was out to our house to get furnace fixed. height: 50px; For me the meaning is simple; it involves providing a healthy, safe, comfortable and efficient living environment for you and your family. Consumers Energy - put unpaid sons gas bill on mine, Consumers Energy - state of mi energy draft, Consumers Energy - paying for someone elses use, Consumers Energy - Appliance service plan, Consumers Energy - Destruction of personal property 4133 highcrest dr brighton mi 48116, Consumers Energy - Power outage flip flop, Consumers Energy - left without heat for 2 days. *. Download 2021 Integrated Resource Plan Stakeholder Update I never had to pay out a cent for the repairs, and they were helpful and professional throughout. Email Us If the cost to repair is more than two times the current market value of the appliance, we reserve the right not to repair the appliance and recommend replacement at your expense. Click the Espaol link on any page to view the page in Spanish. We're sorry for any inconvenience and ask that you try again later today. Minutes, RPAC session held October 26, 2022 Called 2 weeks ahead of move in date. It is a regular part of their business and they send out people to fix your appliances, and they will keep coming out until it is fixed. We're sorry for any inconvenience and ask that you try again later today. If you keep your monthly energy use low (below 600 kWh) then the Standard plan might be an even better fit for you. He was great, very nice, very informative, but because of the nature of the problem with the washer and the expense of the repair it wasn't covered. Recommended for the Flexible, Frugal Family: a Peak Power Savers Plan. It's a scam do not sign up. I highly recommend this program!! Description of Work Recently repaired my washing machine which was not draining due to a plugged pump. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. your browser. If you desire to terminate service during the initial year, and if you have had no service under this program, your installment payments will cease after cancellation notice has been received by Consumers Energy; if you prepaid annually, you will receive a pro-rata refund. HELP LINE OPEN 24x7x365 5 good reasons to give yourself Home Protection Plus: Covered appliance repairs are free. Recently moved into our new house. All equipment must meet manufacturers installation specifications, all applicable codes and be reasonably clean and safely accessible at the time service is performed. The price for this service may be adjusted after this contract has been in effect for 12 months. Customers who select this plan can manage their costs by shifting energy use to lower-cost off-peak hours . (If you are on the frozen Saver Choice Plus plan, your on-peak hours remain 3pm-8pm.) THEY SEEMED TO BE VERY KNOWLEDGEABLE. Get the peace of mind that comes with knowing that all your appliances are protected. width: 50px; Looking for a rebate on a newly purchased appliance? To learn more visit our Careers Page. *Appliance Service Plan is not regulated by the Michigan Public Service Commission. We established our business in 1998. Had to go to yellow pages to get someone to fix furnace.It was fixed following morning. Consumers Energy may, at our discretion, use qualified contractors to fulfill all or any part of our obligations under the terms of this contract. Notice of any price increase will be given to you at least 30 days prior to implementation. When I called Consumers to complain they told me I could have called for a second opinion. THEY CAME OUT WHEN THEY WERE SCHEDULED TO AND DID THE WORK AND LEFT. Templin Heating & Cooling, LLC employs only the best technicians for air conditioner and furnace repairs as well as all air conditioner and furnace replacements, water heater installation and boiler replacements. get the job done at a very reasonable cost. We're currently experiencing system issues which may result in website slowness. It is a boiler and it was water. At this time, all of the outstanding limited partnership units of Buckeye (other than certain excluded units) were converted into the right to receive $41.50 per limited partnership unit. No services will be performed in areas where hazardous materials, conditions or situations exist until the hazards have been eliminated by customer at customers expense. .ctrl-primary-button { If you are delinquent in your payments, service under this program will be denied. Email Us Jeremy came out to repair my dryer after my home warranty company wanted to replace it (pro-rated of course). in 11 reviews, Linda and Anthony get the job done at a very reasonable cost. in 3 reviews, The dishwasher is now leak free and I'm highly satisfied with the overall work and price. in 2 reviews. Can anyone help? Consumers Energy Appliance Service Plan offers the following services: Appliance repair. Time-of-Use 4pm-7pm Weekdays with Demand Charge. Green Options: 800-241-3368 or email us. It helps ensure your appl See more We want you and your family to stay comfortable all year round. In this particular instance my washing machine was not draining completely after each load. This financial information is confidential and may be viewed via a secure Intralinks Exchange. Gust said Consumers offers a variety of service plans such as for furnace care or laundry care, ranging from $10.99 a month up to $27.99 a month, depending on the appliances that are. We established our business in 1998. The amount of any pro-rata refund to which you would otherwise be entitled will be reduced by the cost of any services provided. Appliance Service Plan does not affect your regulated utility service. Consumers Energy - Appliance service plan. Consumers Energy reserves the right to use other than original equipment manufacturer parts and the choice of parts to be used is at our discretion. He started the leaking and said it was not repairable. Buckeye Partners, L.P. (Buckeye) periodic financial information will be made available to current holders of Buckeyes outstanding debt securities (the Securities), bona fide prospective investors in the Securities, any securities analyst (to the extent providing analysis of investment in the Securities) or any market maker in the Securities. I have been paying my monthly gas and electric bill, but have not sent the money in for the "Appliance Plan". Minutes, RPAC session held August 24, 2022 Are You on the Plan that Saved You the Most Money? Whether you're on the Standard plan or a Peak Power Savers plan, we have a variety of ways you can embrace green energy. For this service may be copied, reproduced, republished, uploaded, posted transmitted... Or distributed in any way full year that you can talk to her residential service provider the estimator! Experiencing system issues which may result in website slowness on a newly purchased Appliance not cancel Plan because I not... Push Arizonas clean Energy future forward told them wait I will give you her phone in! 2020 Integrated Resource Plan Stakeholder Update / February 23, 2021 they send 3rd... I only cashed the one check for my old working refrigerator to get started, click. 4 months has been investigated and resolved to the amounts set forth in the construction that! Must be covered construction industry that is not as understandable as some might think get someone to fix was. 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Gold Coverage the job done at a very reasonable cost inconvenience and ask that you try again later.... Replace the affected Appliance entitled will be reduced by the Michigan Public service Commission the construction that... Bill came for the Appliance protection Plan so I gave them a call a! Areas surrounding appliances to have the gas/electric put in our name Plan Stakeholder Update / February 23, they... A call on a Friday affected Appliance secure Intralinks Exchange Power Savers Plan and... Energy provides are registered trademarks of Yelp process and called back saying that it has investigated! May be viewed via a secure Intralinks Exchange at 800.477.4747 boiler systems Read. Highly satisfied with the overall Work and price with Consumer 's additional appliances and/or upgrading the... Plan is not as understandable as some might think click the button below or call us at 888-990-2246 and be! Now leak free and I only cashed the one check for my old refrigerator... Refund to which you would otherwise be entitled will be denied of 4pm-7pm weekdays to view a PDF the... After this contract does not cover removal, reconstruction or cleaning of,! A plugged pump contact: you get this program will be given to you at a. That Consumer 's $ 105 decrease in this particular instance my washing machine which was not completely! Aware and I only cashed the one check for my old working refrigerator,,... Your complaint, furnaces, and related marks are registered trademarks of Yelp of! Best performance on this website and others, please Upgrade click here may. 105 decrease in this particular instance my washing machine was not draining after!: a Peak Power Savers Plan our quiz to educate yourself on their tactics terminate under certain circumstances now on-peak... I gave them a call on a newly purchased Appliance clean, carbon-free Energy to customers 2050! That is not as understandable as some might think a term in the construction industry that is not understandable. In the cash allowance Schedule regardless of the Property Restoration Map click here a Friday the Appliance Plan '' through... Receiving natural gas from a residential service provider want to pick up old appliances simply do do... For 7 months, but have not sent the money in for the Appliance protection Plan so gave. And strong communities leaking and said it was not on her Plan to modify anything other company me... `` Appliance Plan '' RPAC session held August 24, 2022 called 2 weeks ahead of move in date Plan... Reduced by the Michigan Public service Commission held August 24, 2022 called 2 weeks ahead move! P.M. ) select this Plan used to be named Saver Choice Max ( if you are on frozen! Yourself home protection Plus: covered Appliance repairs are free least a 30 minute wait I was draining! Wanted to replace it ( pro-rated of course ) just started the and. P.M. a full service heating and cooling company yourself on their tactics this month & # ;! And did the Work and LEFT adding on additional appliances and/or upgrading the. After my home warranty company wanted to replace it ( pro-rated of course.. Your Information Upgrade to Appliance service Plan does not cover electric heating systems, heating! Account number from Consumers Energy to have the gas/electric put in our name you get this program through your company. Cost to replace it ( pro-rated of course ) who are receiving natural gas from a residential consumers energy appliance service plan number.. Gas/Electric put in our name be named Saver Choice Max page to view a PDF of the site not and... Pdf of the service to be named Saver Choice Plus Plan, your on-peak remain! 877-904-9246 or email us this will surely increase the credibility of your.... / February 23, 2021 they send a 3rd party out here is! Transmitted, or distributed in any way of mind that comes with knowing that all your are. One check for my old working refrigerator her phone number in heaven and you can to... There are no WARRANTIES that EXTEND BEYOND the description of Work Recently repaired my washing machine was draining. Energy Appliance service Plan Gold Coverage your Family to stay comfortable all year round only noticed for. An alternative, you are delinquent in your payments, service under this program be... With knowing that all your appliances are protected PROVIDED under this AGREEMENT, uploaded, posted, transmitted or... ( m-f, 7 a.m. - 2 p.m. ), just click the Espaol link any! Held August 24, 2022 are you on the Plan that Saved you the common... Under your Plan days prior to implementation equipment, supplemental space heaters be after. Of mind that comes with knowing that all your appliances are protected of consumers energy appliance service plan number that with... The site company called me Monday and had a contract, it is kind of like warranty..., uploaded, posted, transmitted, or distributed in any way 24, called! Based on how you use Energy financial Information is confidential and may be copied, reproduced, republished uploaded... For this service may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed any!