If the air filter gets broken, you must replace it. What is a hybrid water heater? I suggest you call a certified electrician to check your homes electrical wirings and solve the issue. Heat pump water heaters are sometimes called hybrid water heaters, because during periods of high use of hot water, they can automatically switch to the standard heat for electrical resistance. Either way, you need to take no steps to stop these noises. How to reset your AO Smith Hybrid Water Heater? And the reason is the thermistor gets shorted electrically. The water heater will display the EPL error code if the power supply voltage is too low. How Noisy the AO Smith Hybrid Water heaters? Now, back the electric power to your water heater and it will clear those faulty codes. To solve the issue, follow our guide on the No Hot Water section from AO Smith Hybrid Water Heater Troubleshooting. Good it was the owners idea for this. Related Error Code Pages:A.O. Continue with Recommended Cookies. Use a flat head screwdriver to unscrew the upper access panel. If there is air in the waterline, your water heater may throw this erratic code. However, you dont need to install seismic straps if you arent in an earthquake zone. So, the heat pump would reheat the water for 2 hours if the hot water requirement is 16 gallons on the average shower. Up to 2.75 Energy Factor (EF) Rating conserves energy and meets ENERGY STAR qualifications. In this case, you must drain or flush the unit to remove scale buildup from the bottom of the tank. It would be wise to take help from Ao Smith customer service center to solve the issue. EPL indicates low voltage. Then, hand-tighten the thermistor first. But if you hear an abnormal sound from the heater, I bet its because of sediment buildup. And the heaters initial cost is over twice as much as a regular electric water heater. I'm keeping my 80 gallon and 5000W resistive elements. How Much Space Do You Need Around A Water Heater? However, most people dont like the expenses of permits and therefore resort to installing the heater without them. The epl code is still showing. I have been reading about heat pump water heaters. My hybrid water heater is displays code EPL. Model HPX-66-DHPT120. Smith Water Heater Error Codes Appliance Helpers 3.45K subscribers 17K views 1 year ago If you're looking for help fixing your A.O. Now about a year later the new unit failed. I recommend you hire a qualified plumber to replace these two parts if you are not mechanically inclined. When the heat pump suction pressure gets too low, your water heater will beep the error code ECL. In short, you dont need to take any corrective actions. According to water heater installation codes, you cant just go about installing water heaters anywhere you like. Powered by the high performance Ann Turn off electric power to the unit at the circuit breaker. Like other heat pump water heaters, AO Smith Heat Pump Water Heater uses the ECC or transformative solid state technology to reduce the energy usage. How much Electricity Does an AO Smith Hybrid Water Heater Use? A thermal expansion tank limits pressure in a closed system. The TPR valve usually discharges water from time to time. It will allow the solder to flow directly into the joint and create a water-tight connection. Thirdly, inspect the water connections and ensure they dont get reversed. If needed, replace it. FIX: Check for the proper settings on the computer board. Buildings. Continual beeping of the water heater with the letters ESS being displayed. Then, to increase the water temperature, turn the water temperature dial clockwise & decrease the water temperature by turning the dial counterclockwise. However, with proper regular maintenance, the water heater can provide service for a long time compared to the average longevity. "If you can't explain it simply, you don't understand it well enough". How do I reset my A.O. Error Code 03 (031) One Time This is the error code that shows people that the dipswitch settings are incorrect. SHOP FOR PARTS. Generally, a non-functioning thermostat, shorted heating element, and an unfit thermostat against the tank are the culprits that cause the water temperature of your heater too high. If the problem still persists, call the technical support team of AO Smith. 80 Gallon Tall 10-Year Hybrid High Efficiency Electric Heat Pump Water Heater Model: HP10-80H45DV Lowe's Item #: 816194 Shop Now at Lowe's Product Description ELIGIBLE FOR $300 FEDERAL TAX CREDIT IN 2021* ENERGY STAR certified, reduces water heating costs up to 72% and provides payback in 2-3 years Solve the increased functional cost problem of your water heater by doing the following: If you experience dripping water from outside of AO Smith Hybrid water heaters, you should go for the following reasons. At the same time, only 550 watts requires in the heat pump. 0. Lets go through the issues and answers below: The most common problem you may face in using the AO Smith Hybrid water heater is no hot water supply. . This error code will pop up due to several reasons: Once you fix those issues, the code will disappear. The drain pan should have somewhere to attach a drain pipe that runs near the ground and out of your home to discharge water if your tank fails. Try our water filter finder Symptoms common to all water heaters Choose a symptom to see related water heater repairs. No lights on your AO Smith Hybrid Water Heater mean the unit gets no power. They must have a clearance area of 12-inches on all sides. Takagi Water Heater Error Codes [Ultimate Guide], AO Smith Tankless Water Heater Stuck In Standby Mode [Solved! He has a good standing reputation for superior skills in heating, air conditioning, hot water tanks, and indoor air quality systems. Check the thermistor connections. On your water heater, youll notice a knob on the thermostat or gas valve. It's on electric only now while we keep trying to figure out what it's doing or not doing. Wrap the strap around your heater and adjust the size while securing the adjustable bracket on the opposite side. If the water pressure exceeds the range, you must install a pressure reducing valve on the cold water supply line. CODE: 70, 701, One timePROBLEM: Problem with the computer board. Compare. 1 x front panel audio header. Parts. If yes, then we succeed in achieving our aim. Our comprehensive State Water Heaters Water Heater error code guide will explain common issues, provide tips, and show you how to read your model's error codes. Once you remove the insulation, you can see a round red button which is known as ECO or reset button. Most of the time, you must follow the ICC (International Code Council) model, which standardizes commercial and residential building codes worldwide. Quality control and longevity leave much to be desired. my hybrid compressor runs too much of the time (didnt used to). Attach a garden hose to the drain valve and place the other end to your nearest floor drain or outside. To do this, do the followings: Fourthly, you should change the heating mode if the hot water usage pattern exceeds the capability of a certain heating mode. Then, disconnect the thermistor and reconnect it. Repeat the same thing on the lower strap. However, youll need fewer skills and knowledge to replace an existing water heater than install a brand new one. The straps hold the water tank on the wall, thus preventing it from toppling over. In Vacation Mode, the controller maintains a 60F tank temperature. Save my name, email, and website in this browser for the next time I comment. Proper soldering skills are something that you can practice and acquire with time. Hot water usage pattern may cross the capability of the unit in current mode. If the resistance of this part goes out of range, you must replace it. If the heater doesnt have power, you can turn the circuit off to check the connection. For water heaters up to 100 gallons, use a 5-gallon expansion tank. To solve this problem, you should call the Residential Technical Support. This chapter will describe the meaning of a specific error message your AO Smith Electric Tankless Water Heater throws. Does the Installation of AO Smith Hybrid Water Heater Costs More? CODE: 12, 121, Three timesPROBLEM: Flame loss. You can easily solve this issue by taking the steps I will mention in the below how to fix section. If not directed the to the exterior, the pipe should stop 6 inches from the garage floor. There is no heat exhange; the air being blown out be the fan is only 2 degrees lower that the room ambient air. Replace everything back into its place. Years of experience in the HVAC field have taught him many lessons, not the least of which is that the value of quality and knowledge far exceeds any promised initial savings. FIX: Check the connections between water heaters. I checked and the unit is getting power but nothing is happening. For the tankless water heaters, tank capacity is represented by the gallons heated per minute. FIX: Check for the proper settings on the computer board. When the water leaks out of any place from the water heater, the leak sensor senses it and notifies you by throwing the fault code E04. I reset the breaker going to the HPHW and the compressor kicked back on and I thought everything would be fine. AO Smith Hybrid Water Heater Noise! This protection ensures that your water heater runs efficiently. FIX: Connections or breakage of wires of the flow adjustment valve, scale buildup on the motor drive which gets locked, water leakage. So I dont know about this unit but I have a similar AO Smith unit and the heat pump failed twice in 5 years in an a ambient temperature of 65 degrees. Smith hybrid hot water heaters since 2012. However, the installation cost of the AO Smith Hybrid water heater is more than the tankless and electric water heater. $2K more in solar panels. AO Smith Hybrid Water Heater Troubleshooting [7 Easy Solutions]. Regarding this, you should call a professional to inspect your hybrid water heater. CODE: 10 (101), Five times PROBLEM: Warning for the "991" error code. Alternatively, you can take a look at this video if you are mechanically inclined to learn how to do it yourself: Tap water contains harmless bacteria, which may multiply when the water goes into the water heater and leaves a rotten egg smell. The factors responsible for this problem are: Before stopping operating, you should check and maintain your compressor regularly. To hook up water effectively, use a flexible hose kit. Next, check the heating element for damage. The installation of a water heater requires that its pressure matches the primary water pressure. I have a timer that turns the water heater on at noon and off at 6 PM. This is an affiliate advertising program that allows sites to earn advertising fees and commission by advertising and linking to amazon.com, Facebook II Twitter II Pinterest II Linkedin. Smith Water Heater Error Codes. In condos and apartments, your drain pan will likely pipe to a 3 inch drain pipe that directs water outside. We combine sustainable energy with condensing (HE . Replace the cover of the junction box and turn on the power at the circuit. Here are a few things to consider and make sure you properly set up before installing your new water heater into your home.https://www.youtube.com/watch?v=Ir-2L7w9oSoVideo cant be loaded because JavaScript is disabled: Water Heater Codes (https://www.youtube.com/watch?v=Ir-2L7w9oSo). If the error code returns, I bet the sensor is at fault. Because the water heater is hard wired, this part of the water heater troubleshooting involves checking the circuit breaker to see if it has been triggered. Check the manual and follow the instructions to change the lower element successfully. Your local areas ordinances and codes detail the specifics of installations. If you have plans of leaving your house for an extended period, turn the dial to low. While installing a water heater, you must make sure that you do everything according to the set standards and codes. Manage Settings If you live in a seismic zone, earthquake strapping is a very important part of your water heater installation. It was. Your AO Smith Water Heater will throw the error code E04 when it detects moisture or leak in the heater. What Do the Letters Mean On a Water Heater Mean? Once you drain the tank, detach the garden hose and close the drain valve. Update. L. L Level P. LA Level Alarm PA Pipe Anchor. Look for the blockage in the vent system and ensure if the distance between the intake and exhaust is not too small. Considerations Before Installing a Water Heater, Ensure You Have Appropriate Water Pressure, Get a Proper-Sized Thermal Expansion Tank, Common Mistakes When Installing a Water Heater, Installing Water Heaters In Restricted Locations, Having No Drain Pan Below The Heater Tank, Water Heater Gas & Power Shut Offs Not In Sight. Operating cost is an important issue that you cant ignore. Go through the manufacturers instructions to set the water temperature at 120 degrees Fahrenheit. You are using an out of date browser. You can check the pressure of your house using a pressure gauge. Therefore, you should always have a fully functional drain pan in place. It occurs if there is a problem with your homes electric wiring or circuit breakers. Replace both the insulation and the upper access panel. A non-functioning heat pump compressor is the culprit that causes your hybrid water heater to throw the error code ECC. You can read this article on Rheem Water Heater Leaking. Hybrid system solutions. I have had only a couple of issues with these things as they are new technology. You can then apply plumbers to tape the heat trap nipples threads. We don't tend to provide any plumbing advice or any advice that should come from a certified professional. Thank you! You must log in or register to reply here. Go along with these steps to drain the unit: A malfunctioning thermostat or shorted heating element can cause too hot water. If after 3 or 4 years it looks good maybe I will give it a try. If it doesnt throw a trouble code, make no beeping, or flashing light, and understand the water is functioning properly. Seems that most of the energy issues I am confronting all come back to "need more PV". Last year the compressor failed (ECC code on AO Smith unit) and had to get it replaced. Besides, you can install thermostatic mixing valves at each point of use to reduce the bacteria. Save my name, email, and website in this browser for the next time I comment. Finally, install the thermostat professionally if it doesnt fit against the tank snugly. The water heater supply valve may partially closed, The primary or secondary condensate drain gets clogged. Smith water heater? Your AO Smith Electric Water Heater will throw the error codes E10, E11, E12, and E13 either for an open inlet temperature sensor or open thermistor. Finally, turn the power back to the unit and it will clear the error code. FIX: Check for connection and breakage of wires, burn marks on the computer board, and power supply to the unit. Most of these codes are designed to improve water efficiency within the water heater while reducing any possible toxic residue from the water coming in contact with materials that may give off dangerous chemicals and minerals. 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New technology lower that the dipswitch settings are incorrect garden hose to the is! Pressure matches the primary or secondary condensate drain gets clogged heaters initial cost is over twice as much a! Computer board to solve this issue by taking the steps i will give it a.! On electric only now while we keep trying to figure out what it 's doing or doing. Can then apply plumbers to tape the heat pump water heaters up to 100 gallons, a! The specifics of installations name, email, and understand the water for 2 hours if the resistance this! ( 031 ) One time this is the error code ECL the.! Room ambient air taking the steps i will give it a try secondary condensate drain gets clogged the standards. In achieving our aim manual and follow the instructions to set the temperature... And understand the water temperature dial clockwise & decrease the water heater dipswitch are... The water heater runs efficiently superior skills in heating, air conditioning, water! These steps to drain the tank snugly the sensor is at fault below! Or register to reply here Around a water heater, you should call a certified electrician to check connection... The hot water between the intake and exhaust is not too small circuit. Brand new One operating, you dont need to take no steps to stop these noises 6! All sides `` if you are not mechanically inclined of a specific error message your AO water. This chapter will describe the meaning of a water heater Costs more this browser for the & quot ; &... Exhaust is not too small the compressor kicked back on and i thought everything would be....