Refunds are credit to the original form of payment as long as you provide proof of purchase. We have a 100% satisfaction guarantee policy on all of our products, so if youre not happy with your purchase, well be happy to help you find a better suited option or provide a refund. Buyer beware. Any amount refunded or credited will be reduced by the pro rata amount of any Perfect Fit rewards certificates or other savings promotions used to purchase the returned/exchanged merchandise. If the purchased item is returned, you must either return the free item or, if you intend to keep it, purchase the free item at its current retail price. Can YouReturn An Online Purchase To The Store? Regardless the attention to detail is lacking for a company that takes pride in such. Online orders might have no packaging or different packaging. Men's Wearhouse issues their refunds immediately once they're processed. The company has recently undergone some changes including offering black tie formal attire and facing some pretty big corporate changes. Get Men's Wearhouse can be contacted at (701) 775-1095. What are the advantages offered by an experienced tailoring company such as Mens Wearhouse? Contact our Home Store at 1-877-755-2326 or Customer Service at 800-341-4341 for instructions or questions. Your first option is to return your Men's Wearhouse purchase back to the original store you got it from. WebWhen returning an item that was paid for in cash without a receipt, the SKU can help validate the purchase; then, the refund amount is based on the current price of the item, regardless of if it is on sale or clearance. An example of data being processed may be a unique identifier stored in a cookie. Get buying tips about Retail Stores and Shopping delivered to your inbox. Pay the shipping fee for returning online purchases via the mail. Today, Men's Wearhouse continues to operate as a brand owned by Jos. What should you do about your Mens Wearhouse return after 90 days? Does Men's Wearhouse Accept Returns Without A Receipt? To be automatically connected to the Mens Wearhouse store nearest to you, please call 1-800-776-SUIT (7848). This is why we give Men's Wearhouse a 9/10 for their return, exchange, and refund policy. DO NO USE MEN'S WEARHOUSE FOR YOUR WEDDING! To attain Gold or Elite status with DSW and enjoy enhanced return privileges, customers must spend a minimum dollar amount each year. When you buy via links on this page, I may earn an affiliate commission. The store might not have a dedicated return counter, so you might visit a cashier. Customers returning items purchased with this coupon will forfeit the amount of the coupon applied to those items; the Mens Wearhouse return policy will apply to the remainder of the purchase. You The ReturnPolicy score is calculated based on several factors including: convenience, customer service, speed of refund, flexibility and users ratings. For mailed returns and exchanges with DSW, here are the steps you'll need to follow. If the exchange item isnt available, Mens Wearhouse refunds the purchase to the original form of payment. Customers must show a valid ID when they want to return or exchange their item and don't have a receipt. I made the explicitly clear to the sales associate, and they assured me this rental would be a good option. A representative will provide further instructions regarding shipping locations and refunds. This was important because I told the associates that I wanted my groomsmen to wear their own light brown belt. If you are not completely satisfied, you may return or exchange your purchase within 90 days from the original date of purchase. Let us see about return policy of Mens wearhouse. When I returned the tux the next day, I realized a day or so later that I left a thin wallet in the back pocket with my drivers license and one credit card. Your return should take 10 days or less to process. A link has directed you to this review. Even up until the day before the wedding, we still were not sure the tuxes were correct. After spending almost 2 hours in the store, I had my wedding suit purchased and rentals setup. Package up the item with your original packing slip, apply the shipping label, and drop the package with the carrier noted on the label. The customer will receive a merchandise credit for the amount that the item is selling for at the time of the return. I purchased a custom suit for my wedding because when setting up rentals for my groomsmen and myself, I wanted to purchase the suit I would rent; however, I was told that is not possible, and given no actual reason why. Your return should take 10 days or less to process. Online orders from Men's Wearhouse can be returned to any store. If theyre worn or used, the return may be denied. Discount is not combinable with other promotional offers. Bank. Excludes gift center purchases, Everyday Low Price products, tuxedo rentals or the fees and taxes associated thereto,or toward the purchase of gift cards or Twin Hill merchandise. WebMen's and Women's Clothing, Childrens', Shoes, & Accessories - Designer Suits, Dress Shirts, Pants and dresses | K&G Fashion Superstore. You can make exchanges without a receipt at your local Men's Wearhouse assuming that you still have the original credit My tux pants had a broken clasp that kept coming undone, keeping them from fighting tight enough. Just walking was tough, but definitely no dancing, etc. The same policy applies to shoes as it does to clothing, socks, accessories, and everything else sold by DSW. You'll have an easier job returning items if you retain original packaging and tags. All Rights Reserved, CALIFORNIA TRANSPARENCY IN SUPPLY CHAINS ACT. Discount may not be applied to gift center purchases/engravables; Everyday Low Price products, tuxedo rentals or the fees and taxes associated thereto; or toward the purchase of gift cards. Print a shipping label for the return. Merchandise purchased on a credit card will be refunded to the original card only. There are a few items that can not be returned to Men's Wearhouse. If DSW has placed that item on sale and is selling it for $40 at the time of the return, the customer will receive a merchandise credit of $40 rather than for the $50 they originally spent. There are two ways to return an item you have purchased online. You just need to make sure you have your original packing slip from your order. Employees of Mens Wearhouse or its subsidiaries are not eligible to participate in this special offer. You have the right to a full refund, including the cost of shipping, if your item is faulty. In that case, return the item by mail and include your measurements on the packing slip. Because there was no replacement in stock, I have to go through the trouble of returning it to the nearest store or shipping it back and waiting to receive a gift card. Any credit due to the customer after the exchange will appear on the original form of payment within seven to 10 business days. If you are more than 21 days late, youll be charged the total replacement cost. You can return items after 90 days but you will be refunded with store credit only. After the 90-day window, returns are eligible for an in-store credit only. Once corrected on the iPad, the associate was so incompetent with the computer system, it took them (he and 3 other sales associates) almost an hour to figure out how to change my phone number on the account in their system. See my privacy policy. The shirt was short on the sleeves and a really cheap material. This is often the easiest and fastest way to return purchases to this retailer. Offers are only valid on select styles. The Mens Wearhouse 8101 The exception to this rule is returns for Elite members, who have 365 days to return items when they return them through the mail. We got your back! Monday to Friday from 7:00 AM to 10:00 PM ET. Discount may not be applied to gift center purchases/engravables; Everyday Low Price products, tuxedo rentals or the fees and taxes associated thereto; or toward the purchase of gift cards. You don't need to return your item to the same DSW where you initially bought it. Also, these are available only for the clothes bought from Mens Wearhouse. * Returns made without For items you bought online, the proof of purchase is the packing slip. The company recommends sending an email to [emailprotected] for inquiries that require an answer beyond what the virtual agent service can answer. If you are not completely satisfied, you may return or exchange your purchase within 90 days from the original date of purchase. DSW return policystates that returns can only occur when the item is unworn and undamaged. Custom orders may have their own return policy requirements. Clothing that you've had altered at Men's Warehouse has its own set of rules when it comes to returns, exchanges, and alterations. The box was for a different shoe brand and was distressed with lots of handwriting and markings. Men's Wearhouse will be able to look at the sale and help you facilitate exchange even if you have lost or misplaced your original receipt. When talking about tailoring, there is a wide variety of jobs available. This offer is only valid for new purchases and cannot be combined with other promotional offers or discounts. So I'm sure the next person with the tux had the same problem. Returning custom orders without a receipt to Men's Wearhouse can be challenging. Custom orders are subject to separate terms that will be specified on the receipt for your custom order. DSW has a VIP program that changes some of these requirements. Have the original receipt or accept a merchandise credit without the receipt. We value your privacy. Discount is not combinable with other promotional offers. Just to provide a bit of background. If anythings off in fit or quality, well replace it for free. Do you think youre eligible for a victims of crime compensation program? You can even do aMen's Wearhouse exchange without a receiptif you lost your original. Their products have stood the test of time, but what about their return policy? Mens Wearhouse accepts in-person returns for both in-store and online purchases. Many of the items you can purchase at a DSW store are returnable, but you must abide by the company's guidelines for a successful return. Keep in mind, this is weeks before my wedding and almost 2 months AFTER placing the order. Men's Wearhouse was founded in 1973 by their iconic founder and spokesman George Zimmer. Calling state college. For non-members, VIP Club base members, and Gold members, returns can occur by mail within 90 days. men's wearhouse return policy without receipt. If you ever lose your order information, you can find it in your Men's Wearhouse account. Items with factory defects should be noted immediately in order to avoid problems with your return or exchange at Men's Wearhouse. Copyright (c) 2022 Speak LLC. Nothing will go right. In case your order was shipped, you should drop it off at the mail carrier shipping center indicated on the free shipping label. Mens Wearhouse Exchanges Without a Receipt. Gold status requires $200 in annual purchases and Elite status requires $500 in annual purchases. Subscribe and join 1000s of women who rely on Budget Fashionista for the latest in affordable fashion and beauty. To uphold its promise, Costco accepts returns of unused items with or without a receipt, in many cases, with no expiration as to when you can process the return. If I could leave a 0 star review, I would. If you use the services of an experienced tailor, you will enjoy 100% unique outfits, made especially for you, based on your own sizes. We break down the return procedures of: Apart from being your shortcut through returning your faulty items to merchants, our app can do so much more! I call and got on the phone with the person who originally placed my order. The only piece missing to my puzzle was the jacket. Men's Wearhouse lets you return items up to 90 day after the sale or ship date. Houston, TX77072. If the exchange item isnt available, Mens Wearhouse refunds the purchase to the original form of payment. My son rented a prom tux from them and it was the biggest mistake ever! To initiate an international return, you need to submit a request to Customer Service or call phone support at: Mens Wearhouse customer service department is available Monday through Friday from 8 a.m. to 9 p.m. CST, Saturday from 9 a.m. to 8 p.m. CST, and Sunday from 10 a.m. to 8 p.m. CST in the States. If youve recently purchased an item online through Mens Wearhouse, you have two options: You can return it to any Mens Wearhouse location or you can return it online. Return the item in its original packaging, unworn and unused. This is due to shipping time combining with however long it takes a Men's Wearhouse representative to process your refund. I explain to Gail my situation and she was completely understanding of. To be eligible for a refund, you must return unwanted items within 90 days from your original date of purchase. You might not be able to return those orders at all depending on what the local store manager has to say. Customer service wouldn't make an exception to their 90-day policy even though it was clearly their fault. Theres a late return fee of $20 per day. Large indoor and outdoor furniture must be returned to our Davis Warehouse in Freeport, Maine. However, if you are not satisfied with your new clothes, you have 90 days from the purchase date at your disposal to bring them back to any location and get a full refund.if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[250,250],'thepricer_org-medrectangle-4','ezslot_3',126,'0','0'])};__ez_fad_position('div-gpt-ad-thepricer_org-medrectangle-4-0'); Even though the company might have modified a seam once, it can do it again in the future at no costs taking into consideration the limitations of the original clothing. If you are not completely satisfied, you may return or exchange your purchase within 30 days from the original date of purchase. 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