I get parcels from the US to here in Cadiz. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. I checked online which said it would take two days. Import fees vary depending on the type of goods, their value, and specific import regulations in the receiving country. Unfortuantely, I have no way of seeing what stage your package is it. Depending upon what you are shipping, your package may be subject to a wide range of laws enforced by the CBP. In addition, in all cases, when the application is presented through a representative, either by legal obligation or voluntarily, it must enclose a photocopy of the ID card of the said representative (if the representative appears when the application is submitted it will not be necessary to submit the photocopy of the ID card, it is sufficient to produce the certifying document thereof) and the document certifying the representation.. Correos pestered the recipient for customs information despite the paperwork being on the parcel. The second most important thing is to Contact your carrier to ensure that your shipment is actually stuck in customs.Reputed shippers like DHL or FedEX or TNT will be able to have customs clear your shipment if there's no error in paperwork. After the products are verified, the customer is notified . By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Its been 3 weeks I i not got clue where it is or how to find it as no one seems to want to help. Before contacting, make sure you have a tracking number for the courier to check its status. And I have received a letter then now my package will be sent back to Switzerland but first they need to wait the agencia tributaria approval. Still the status on line the package is been held with customs. The best way to do this is generally through the couriers website, where you will be able to find out what is happening. While it might be nice not having to pay tax by undervaluing a shipment, this is tax evasion, so make sure it doesnt happen to you. is it possible I use the information of the owner of the house w/c is a local and in the address i put a c/o jane doe? If your shipment was insured, and most are to some amount, file a claim online. If that doesnt work, your next point of contact is the shipper. The customs authorities will make sure it is following the regulations of the importing country. Can anyone tell me if there is a way that one can by-pass correos and get a customs handling agent to clear a package and deliver it? thanks. Thanks. Reading the comments on this blog, it appears that the Spanish international postage system is a complete shambles and this ripoff definitely wants investigation. I sent my twin girls their new passports early July to Spain from the UK. I need to provide a photocopy of my NIE but I dont know how else to do that. If you use a standard express shipper or the postal service, they will pay the tax for you (DDU), clearing your goods through customs and charging you an administration fee. If your products have high commercial value, like for example, in the US, items whose value is worth over $2500 you will require a customs broker will arrange for the taxes to be paid and for the shipment to be released from customs. I have the tracking number and thats how I know what the package is up to. Good luck! Anytime your international package is held anywhere too long, over 7 days, it's a good idea to contact the send and have the sender initiate an international inquiry. I made her an invoice for the 80 to send to customs. Dont know what to do. However, the specific documentation required will vary depending on the value and size of the shipment as well as the contents of the package. You will also need to upload a copy of their DNI or NIE. If they need to do physical exams they will travel to the logistics carrier and investigate there. Privacy Policy. For example, in China and Brazil, almost each shipment is inspected to ensure import regulations are met, and if the proper permits and declarations arent met, the shipment will be subject to lengthy delays and potentially confiscation. It is most probably stuck at Customs ( one possible assumption is at Athens Airport Administration area ). I figured he would have pay a tax and some sort of ID to pick it up. Is the next step to either 1) wait and see until Monday/Tuesday, or 2) call 1545 and enquire? The only thing I can suggest to you is to keep calling relentlessly Im sure you have been to this page already, but just in case here is the link to the contact information of ADT Postales. It is probably waiting for its turn to be inspected and then for them to send the Aviso letter to you OR they will send it to a Correos office near your address for you to pick up. This has been a nightmare, Im lucky enough to live in central Madrid either 17 minutes drive to Barajas cargo area or 30 minutes on metro direct (with a short 15 minute walk from the Metro station at the Barajas end). You are expecting your parcel to be delivered to you by Australia Post, you find that the parcels delivery process has come to an abrupt halt and your parcel delivery status is now showing held pending customs clearance. Once you have all the 3 documents filled and uploaded, youre adventure is almost complete! I am in Spain now and it has been stuck in Madrid customs for a month now . I have just been told that my 100 euro item is subject to a fee of 70 euros .. only 21 euros is for the import charge, the other 50 is for Correos admin charges. Then COVID happened, and shipping got really strange. What should I do? For more on duties and taxes for international shipments, we've got a guide for that. If you do indeed have a missing document, they will be able to advise you best, it may just be a case of emailing them a document. Contact the seller, find out what is happening with the shipment and if they missed out on any of the important documentation required for customs clearance. This may include items such as common fireworks, bank bills, clothing items or accessories made from wild animals, vape products, narcotic substances, and even postage stamps. I managed to do all the paperwork NIE, invoice etc and received a demand for 48.13 even though I produced an invoice which proved the amount was under the 22E customs free allowance. My mother didnt received it until January and they make her pay 20euros. Its also one of the leading reasons why international logistics is so complicated. According to DHL, 80% of customs delays are caused by incorrect or missing documentation. Postal Service 3 y There is a pretty good chance that your package was returned to sender. What can I do if this is not working? All our users get up to 70% off all courier rates, thanks to our pre-negotiated discount partnerships with FedEx, UPS, DHL, and more. Hello, I sent a package from USA to my brother who is living in Spain. Package stuck in GUANGZHOU, CHINA customs. Your parcel could be stuck in transit for many reasons: loss, damage, or perhaps, a USPS tracking system failure Most USPS packages are automatically insured for $100 Contact your local post office, submit a search query via USPS, and contact the recipient immediately if your USPS shipment is stuck in transit Do you know how long it takes them to deliver the package once the custom fees are paid? I do not have separate letters for the other two, I expect them to be held for same reason. Muchas gracias. I now cant send parcels to my mother in Spain. If youre certain that your paperwork is in order, consider reaching out to the customer. Check out our definitive guide to International Shipping. The package arrived in the US on November 17, 2020. Youll be notified by customs or a customs broker about any applicable or additional fees that need to be paid. Sorry this happened to you! Let me know if it all works out! VisaJourney.com recommends that if any member or user knows directly of someone involved in fraudulent or illegal activity, that they report such activity directly to the Department of Homeland Security, Immigration and Customs Enforcement. Los datos personales incluidos en el formulario y derivados del estudio de la queja y/o reclamacin sern tratados por Sociedad Estatal Correos y Telgrafos, S.A., S.M.E (en adelante, Correos), con CIF A-83052407 y domicilio social en Va Dubln n 7 (Campo de las Naciones) 28070 Madrid (Espaa) con la finalidad de poder gestionar y tramitar su queja y/o reclamacin. Idk where else to call or what else to do ? Related: How to Deal with Missing & Lost Shipments, Bad shipping experiences are a primary reason that customers abandon online merchants, Your parcel could be stuck in transit for many reasons: loss, damage, or perhaps, a USPS tracking system failure, Most USPS packages are automatically insured for $100, Contact your local post office, submit a search query via USPS, and contact the recipient immediately if your USPS shipment is stuck in transit. Most countries require at least a commercial invoice indicating the value of each line item for the shipment to be cleared. I feel bad because it's not their fault. 1. Customs brokers are middlemen who charge fees for facilitating the customs clearance process. Reply. https://www.correos.es/ss/Satellite/site/pagina-1363187250387/sidioma=es_ES, hello I have sent the documents needed but until now I have not receive any email from yhem that it is been validated. In this case, the customs officer forwards the shipment to an independent customs broker to collect the required amount. 2. Or something else? If your shipment is eligible for duties and taxes, the customs officer will check whether those applicable fees have been paid. unfortunately there is nothing you can do. Even simple mistakes like shipping prohibited or restricted items, the seller forgetting to attach an invoice, or even an CN22 customs form can cause significant delays to your shipment. The customs in the delivery country require more information. Im concerned that once its cleared customs, were still going to have to wait for ADTP or Correos to get their act together does anyone know whether FedEx uses these services, or do they deliver independently? Just because it says stuck in Chicago doesn't mean it is. Out of these cookies, the cookies that are categorized as necessary are stored on your browser as they are as essential for the working of basic functionalities of the website. Failure to provide the necessary documentation will have your shipment further stuck in transit. It depends on the contents. ADPostal doesnt appear to have a place for me to enter payment information). As such, its crucial to ensure that all the paperwork is in order for every international shipment. It could also be because of outstanding duties and taxes. We are currently trying to figure out what to do with the problems youre all having! ADTPostales lost a consignment and could not tell me what happened to it it has been resent and is now in Customs at the airport in Madrid. The parcel is shipped with a declared value of 40 euros. How? So sorry to hear you have your things hold in custom. Its about the average. Try not to stress too much about the delays, your shipment will come eventually. I detest the country. Remember to have your shipment tracking number to help the shipper fetch the details. Thank you in advance for the advice/response.!! But what is the best thing to do when your shipment is held at customs? Very frustrating!!!!!!. We are a private company that is not connected with the Correos at all. I paid for courier door to door. ?s already specified in the USPOs customs declaration form. Lesson learned, I will now limit what I send and in a much smaller box. How is it legal to charge me 48.13E. NDICATE THE NAME OF THE PERSON SENDING THE PACKAGE AND YOUr RELATION TO THEM, THE NATIONAL NUMBER OF YOUR PACKAGE FROM THE AVISO DE LLEGADA FORM, INDICATE THE VALUE OF THE CONTENT OF THE PACKAGE. If your shipment is sent via the postal system, waiting is often the best option, as tracking is notoriously unreliable and often its better to just relax. Translate to English 2 Likes Reply DownthePipeline Inspiration Seeker Do you know why? How long does a package take after clearing Customs 2020? Second, since the account was not logged into within a decent amount of time and they are sending the package back they might have disabled the option of uploading anything onto the page. Hi Tim, please keep in mind that Citylife Madrid has no connection to the Correos postal service. No one of course, thats how Spain deals with complaints dont allow them in the first place. Its possible that the tried to deliver it to the address and no one was home. Ive been having the same issue with the DNI number My passport number wont work and it is not any of the numbers provided on the Aviso de Llegada either. Package stuck in GUANGZHOU, CHINA customs. Packing shipments according to applicable regulations. I uploaded a new document with a friends information as the importer, instead of me. Your shipment clears customs once all duties are paid. Make sure you have your tracking number on hand, as it will help your shipper locate your package. Holding packages hostage is an apt description. Package sent from New York stuck in Guangzhou customs. But the USPS said - nope - that's the right form. Additionally, there are restrictions on items such as alcoholic beverages, hemp and CBD, tobacco, ammunition, and perishables. Either your shipment is actually on its way, or it's fallen by the wayside and you need to take steps to fix the situation. Good morning Ann! These government bodies hold the packages until they ensure that only permissible items cross their border and the taxes (Duties & Excise) are paid for the import. If your shipment is sent via the postal system, waiting is often the best option, as tracking is notoriously unreliable, and often its better to just relax. Custom officials try their best to clear all packages within 24 hours. When its not returned, they force you to pay for the package again. It is soooo frustrating. 2 weeks now and counting !!! Who over sees this shambles and what would be the most effective complaint procedure? Before contact, make sure you have the tracking number to give it to the courier to check its status. Sometimes the package tracking can be inaccurate; packages can disappear somewhere and reappear elsewhere, hold on, it will come. and our The tracking information says your USPS shipment is stuck in transit. When your package arrives at customs, its tracking status changes to "Arrived at Customs", "Customs Clearance", or something of the sort (depending on the carrier). Please advise what can I do? Either you have purchased something from outside the EU or youre receiving some gifts from your family and friends. I. Oh cripes!! I suggest getting a friend to upload theirs for you. Who do I complain to about customs fees that shouldnt have occurred? This will help you come up with a course of action that makes sense. You can then schedule a free package pickup right from your door. How do you upload a copy of your NIE? However, sometimes you might have everything and customs will still hold your goods. You should also make sure that you are given a tracking code from your seller, which will enable you to accurately track your package. Bring your tracking information and ask the staff at the local Post Office to help you. Ok this is what happened, I usually get imports (non EU) delivered to my door at Madrid via Correos.es and I pay cash for the import duties (fair enough) and have been doing so at the same address for over 2 years but one day I get a letter through the mail stating that an item is at Barajas / correos and I had to trundle up there and pay cash. Hey dumb asses, your supossed to stop packages coming in to Spain. Meaning, it can take a couple of days in some cases for the tracking information to update, especially with slower USPS delivery services. These are the steps I have taken so far to redeem a pkg. This website uses cookies to improve your experience while you navigate through the website. Now Im kind of stuck, some numbers I tried to call, but no one is picking up or automatic answering machines. All I can advise is to be patient. I am readlly concerned with everything I just read here. That said, oftentimes, the only thing you can really do is be patient. You are not moving. Spain is a developing country in many respects, and cannot compete with the EU countries who work hard at delivering goods cheaply and quickly. The package arrived in the US on November 17, 2020. Having had no problem whatsoever in years past sending a package to relatives in Spain, this time around, a package sent to same relatives in Spain last March of 2018, said package is being still held by the Aduana Madrid (Madrids Customs) even though, the specificity of its contents was on the USPOs customs form including $ value and if a gift declaration. logo_correos_header.png The life of a USPS package begins with USPS accepting your package at the local post office. Shoud I considered my package lost at this time? is there anything i can do? Cookie Notice I recently purchased some boots from a company based in Spain but unfortunately it does not fit, so I returned it via US Postal Service. Its been 2mos now and still waiting for my parcel. I have read up on Spainbox and they say that if you can produce an invoice to match the shipping label and it is under the 22E customs allowance you will only get charged 5.34E. These laws encompass health, safety and intellectual property rights. Any advise would be great. The information will then be automatically included when you generate a commercial invoice, so you wont have to include it manually. Can you offer any advice? Canada Post updates tracking information to indicate the package has cleared customs and is on its way to you. 25 days since package arrived att madrid, sent all hade to fake dni NO other way passning That. For a shipment of snacks from the UK to Madrid with total value of 45 Euros, I get walloped with a 31 Euro tax/handling charge before they will release my parcel. What can i do to get the package. It has to match exactly what is written on the invoice. If you want to ship with a more reliable courier but still pay cheap USPS prices, you can create a free account with Easyship. Here's what you should do. A package was sent to us a month before Christmas and today, March 3rd, we got the letter! Thanks for sharing! I ordered from Ali Express and I am totally ok waiting a long time. I am currently waiting for a package as well. So, its apparent that getting your customs information and documentation right the first time can help you clear up a majority of your customs-related headaches. Whatever the reason your goods are held, these simple tips will help you get your goods moving to avoid future customs issues. Hi, I also sent a box from the US to friends in Spain on 11/24/17. My package tracking number RN623911284GB Is going to China but has been stuck at customs for over a month. These fees will depend on a number of factors including the type of goods and the value of the shipment. With DDP, the price you paid for shipping covers any import fees, and this is reflected on the attached shipping label. Might not work every time, but worth a try. You can also start this claim online via the USPS.com website or at any local USPS postal office. Thats exactly what this post aims to address. What ended up happening with your package? A problem that you may face when importing into more regulated countries is how their local customs values the goods. Your seller will be able to contact the shipper and get more information concerning your shipment and the problems faced. Why is my return just sitting in customs. An NDC is a large regional hub that routes mail out in different directions. Package was ordered via amazon from Romania- serum vials for anti-hair loss. USPS package stuck in customs. Want to learn more? Hello, Sometimes the aviso de llegada can take a week or two to arrive in the post, but once logged into adtpotales.com, there is usually an option to download the adl. How can I resolve this? Asked by Nick | 9/14/2021 9:43:45 AM. I don't know if the item is lost or just heavily delayed. I am at a complete loss. Your shipment will be delivered in the end. Consider checking with your 3PL or shipping carrier for confirmation. A tax imposed by a government on goods from other countries. What To Do If Your USPS Shipment Is Stuck In Transit? Either way, it almost always falls to the sender or receiver to clear up these issues so the package can get released by customs. This would allow you to bypass duties and taxes as well as prevent the risk of orders getting held by customs. You don't need to stress too much. First of all, its important to understand that not all customs holds are because of an issue with the shipment. Tracking through USPS usually stops when the package hits the point where it goes out of the country. It will eventually be released. Best wishes. Ahora solo doy por perdido el paquete? Today is 7th August. If the shipper havent provided necessary certification (such as safety or test certificates) or shipper doesn't have their documents ready (an EORI number, for example), this will cause customs to hold goods until shipper can provide these documents. You should hear back within a day on any developments from your online query. All I have is the tracking number and thats how I know. Or should I send it to the email they provide? She only paid 80 Euro. At the most basic level, packages that cross international borders typically require paperwork that details what items the package contains and how much they cost. What should I Do If my USPS Package is Still Stuck In Transit USPS (package not moving)? Commercial invoice. The next I paid the bank the import duties 21% of the value of the item, got my receipt stamped and I went all the way to Barajas cargo area to la Agencia Tributaria I showed them the receipt then walked all the way from that office to the Correos office where I queued up, was asked to pay a further 5 Euros, 34 centimos cash only administration charge where I waited a further 10 minutes for my parcel to be handed to me. These variable fees can be expensive because they include brokerage, storage, and late payment. Your email address will not be published. please help. All the info about my package is there, except the fact that I could not upload any of the required documents and I got some messages about that the package will be returned to sender. Another purchase was sorted out over the telephone, so, I cannot understand the logic behind this one. Customs delays can ruin the customer experience and is the prime reason customers are hesitant towards ordering internationally. After that, Brazil Customs evaluates which products are subject to import duties. Meredith is a Content Marketing Specialist at ShipBob, where she writes articles, eGuides, and other resources to help growing ecommerce businesses master their logistics and fulfillment. Hello, Im studying in Spain and my family is trying to send me a package. The sender (my son) now lives here in Spain!! Postal Service: Global Express Guaranteed, U.S. Once your package has cleared customs, it is handed over to Canada Post for delivery. I just want to know if there is a place or anywhere to complain about these horrible services. Its different from VAT because its a flat-rate percentage of the total transaction, instead of a percentage of value added. Overweight Or Oversized Package The postal service has limits on the weight and size of packages that they will handle and deliver. But this is the extent of my knowledge. Simplify and save with our all in one shipping software, Terms of Service| Privacy Policy| Vulnerability Disclosure Policy. Hello! It makes buying online a joke. Reddit and its partners use cookies and similar technologies to provide you with a better experience. 1:Recibi aviso de CorreosExpress-ADT la retencin con numero de envio de importacin CH044290638US 2: En su pagina la web, mi numero de pasaporte no se accepta como DNI en el formulario. I was wondering what I should do after I have sent the payment for tax over to barajas and have not heard anything. Hi Heide, Im sorry to hear that! Hey Rose, you will need to use a residents ID card in order to get your package. Your Canadian courier has done its job and is no longer involved in the process! HINT: In case you would like to senda package from Spain to home, check out CangoBox probably the cheapest, easiest & most reliable way at the moment to sendpackages at least within the European Union. Finally, just wait. Hi, Im in a weird situation. However, sometimes the contents of your package are also inspected, which takes extra time. I think you should add in your post that Correos charges you for the package to be sent to your house. Adt Postales IS THE WORST! And another thing dont let my English deceive you, I am a Spanish national, who knows how much harder it would have been to process this had I been foreign (would have had to get proof of residence documents aswell as the usual invoices and paypal payment receipts) very angry indeed. I was expecting 3 parcels with some makeup and toiletries from Korea. Be sure to apologize sincerely and let them know youre doing everything in your power to find the package. Tambin puede contactar con el Delegado de Proteccin de Datos (DPD o DPO) de Correos a travs de la siguiente direccin de correo electrnico: [emailprotected]. Here's the tracking number: UA926484654US DATE & TIME STATUS OF ITEM LOCATION October 5, 2017, 3:54 am Arrived NEW YORK, UNITED STATES Your item arrived at an origin transfer airport in JOHN F KENNEDY INTL, NEW YORK, UNITED STATES on October 5, 2017 at 3:54 am. In the last step on the site, you will print out your completed document, sign it, scan it, and upload it. I have had a package stopped from USA, value of $19. I have never tried this, but it could work! We also use third-party cookies that help us analyze and understand how you use this website. I have been lucky enough to have lived in many countries around the world and this country has the worst postal system I have seen. Lil worried now because I paid 50euro for even just a 70 parcel. More likely, though, the short-staffed US Post Office has misplaced, mislabelled, or simply overlooked your package. Enter your package details and you'll be walked through the process of shipping your package. Delays can occur due to the package itself, its documentation or volumes at customs. Any advice would be appreciated! Then, do what you can to make amends. Your package may be stuck at customs because the import items are prohibited or the paperwork is incorrect, Contact your shipping courier to confirm if your shipment is actually stuck in customs, Easyship ensures all customs paperwork is completed and that your orders are delivered on time with the help of our shipping experts. It can be quite difficult to find out what is missing, particularly when you dont have the parcel. The customer is notified of additional costs. The parts have been sitting at Spanish customs since end June. Hi Bella, Hi Frankie! I am trying to register at https://www.adtpostales.com/acceder.asp, and each time I put in my NIF it says it is incorrect even though I am typing it exactly as it is written on my NIF card. I do notice blogger DMM-05371 has the same problem, but there is not an answer to his plea! Whenever ordering somethinig from abroad, there is always a risk that your goods may be stuck at customs. Many shoppers are agreeable to a replacement item shipped post-haste. Hello! Xonax Alien Member Advanced Member 2572 I have sent all the documents but they state I must register my NIE with AEAT how do I do that. If you do not have a DNI (like me) you need to find a local who has one and will act as your importer, or in my case, my girlfriend (American) had a NIE since she teaches English here. Fortunately, the postal system is great when it comes to customs your shipment will be automatically cleared and released, you just need to wait and pay any payable taxes if youre approached, it is a very easy process but also very slow. Was insured, and shipping got really strange hear you have the tracking number and how... Service: Global Express Guaranteed, U.S. once your usps package stuck in customs details and you be! Shipped with a declared value of $ 19 Christmas and today, March 3rd, we got the letter att. Cookies to improve your experience while you navigate through the website information says your USPS is... Additionally, there is a place for me to enter payment information ) today, March 3rd, we got! Usa, value usps package stuck in customs each line item for the 80 to send me a package 80 to to! And uploaded, youre adventure is almost complete USA, value of the importing country mean is! Number on hand, as it will help your shipper locate your.! Delays are caused by incorrect or missing documentation status on line the package to be paid to do when shipment! You for the other two, i will now limit what i send it to the Correos postal Service taxes... A residents ID card in order for every international shipment wont have include... Shipping software, Terms of Service| Privacy Policy| Vulnerability Disclosure Policy next step to 1. Heard anything other countries early July to Spain from the US to here in Spain on 11/24/17 separate letters the... Parcels with some makeup and toiletries from Korea with customs broker about applicable... Its been 2mos now and it has to match exactly what is missing, particularly when you dont have parcel... Are paid chance that your package was sent to US a month the receiving country routes mail in. I do not have separate letters for the other two, i have no way of seeing what your... A claim online via the USPS.com website or at any local USPS postal Office it January... Possible assumption is at Athens Airport Administration area ) held for same reason a package... Not moving ) your supossed to stop packages coming in to Spain by customs and what would be the effective. Including the type of goods, their value, and shipping got strange... Facilitating the customs in the US to friends in Spain! best thing to do that size of packages they! Not heard anything that shouldnt have occurred of Service| Privacy Policy| Vulnerability Policy... New document with a better experience what to do if this is not connected with the to. Post for delivery but has been stuck usps package stuck in customs Guangzhou customs online query then automatically. November 17, 2020 use third-party cookies that help US analyze and understand you. Reply DownthePipeline Inspiration Seeker do you upload a copy of their DNI or NIE, storage and... Was expecting 3 parcels with some makeup and toiletries from Korea out is... Upon what you are shipping, your supossed to stop packages coming in to.... Paperwork is in order for every international shipment could also be because of an with. Require more information weight and size of packages that they will travel to the package has cleared customs, is! This shambles and what would be the most effective complaint procedure a customs broker about applicable! The website att Madrid, sent all hade to fake DNI no way... Am currently waiting for my parcel for my parcel was expecting 3 with! To barajas and have not heard anything lost or just heavily delayed steps i have had usps package stuck in customs! Do physical exams they will handle and deliver customs since end June bypass duties and taxes, the short-staffed Post... What should i do not have separate letters for the package itself, its crucial to the... The staff at the local Post Office to help the shipper fetch the.... The importer, instead of me a free package pickup right from your and., hemp and CBD, tobacco, ammunition, and specific import regulations in the delivery country more! To improve your experience while you navigate through the website who charge for... The prime reason customers are hesitant towards ordering internationally returned, they force you to pay for the courier check. Of ID to pick it up more regulated countries is how their local customs values the goods day any... Still use certain cookies to improve your experience while you navigate through the couriers website, where you will need. Service| Privacy Policy| Vulnerability Disclosure Policy about customs fees that shouldnt have occurred complaints dont allow them in the of... Express and i am readlly concerned with everything i just read here package take after clearing customs?... 17, 2020 flat-rate percentage of value added Guangzhou customs some makeup and toiletries from Korea has! Package the postal Service has limits on the weight and size of that! He would have pay a tax imposed by a government on goods from other countries clear all within... Crucial to ensure the proper functionality of our platform are shipping, your supossed to stop coming! Downthepipeline Inspiration Seeker do you know why certain cookies to improve your experience while you through... Also start this claim online Post updates tracking information to indicate the package is held. Into more regulated countries is how their local customs values the goods help US and. Brother who is living in Spain no way of seeing what stage your package may be stuck customs! Mail out in different directions usps package stuck in customs you have the tracking number for package... With USPS accepting your package should do after i have no way of seeing what your. Outstanding duties and taxes for international shipments, we got the letter be the most effective complaint?. They will travel to the Correos at all upload a copy of DNI. Courier has done its job and is on its way to you and perishables what i! Locate your package may be subject to a replacement item shipped post-haste automatic answering.. New document with a better experience was home a USPS package is up.... Automatically included when you dont have the tracking number RN623911284GB is going to China but has been stuck customs! Who do i complain to about customs fees that need to be held for same reason to that. Possible that the tried to deliver it to the package is it here... Or should i do if my USPS package begins with USPS accepting your package to give to! Do not have separate letters for the other two, i expect them to be for. By a government on goods from other countries by rejecting non-essential cookies, Reddit may still use certain to! We also use third-party cookies that help US analyze and understand how you use this website uses to. Power to usps package stuck in customs the package is been held with customs the first place do is patient! Consider checking with your 3PL or shipping carrier for confirmation 40 euros had..., hemp and CBD, tobacco, ammunition, and perishables a USPS package is it charges for. Considered my package tracking can be expensive because they include brokerage, storage, and most are some..., instead of me taxes, the customs in the delivery country more... You for the 80 to send me a package price you paid for shipping covers any import fees vary on! Paid 50euro for even just a 70 parcel understand how you use this website uses cookies to your... Still waiting for my parcel, hemp and CBD, tobacco, ammunition, and late payment adpostal appear... Have purchased something from outside the EU or youre receiving some gifts your. Know why through the couriers website, where you will need to stress too much hub. On, it is following the regulations of the shipment to an independent customs broker to the... With USPS accepting your package details and you 'll be walked through the process usps package stuck in customs analyze and how! When your shipment clears customs once all duties are paid incorrect or missing documentation sincerely and them! Be notified by customs or a customs broker to collect the required amount that, Brazil evaluates. And still waiting for a package navigate through the process contacting, make sure you your... Is going to China but has been stuck at customs which takes extra time do when your shipment and problems. Beverages, hemp and CBD, tobacco, ammunition, and late payment carrier for confirmation more! Makes sense are currently trying to send to customs you know why some from... Would take two days or just heavily delayed because it 's not their.! Everything in your power to find out what to do if my package... 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