The ticket ended up selling before I could remove it. when i try to make a new account with that email it says an account with that email already exists. At the request of a party or on its own motion, the Center may release an arbitrator from appointment as. It's easy! No way to reach them. If you can't deliver the tickets you sold on StubHub, you need to tell us. The refund email has not been sent and it is still stating that they are awaiting us to accept new tickets that they never actually fulfilled or sent a link to offer. You have no seller protection at all. June 17, 2022 The refund will take 5 to 8 days. Last Updated on June 17, 2022 by Dave Clark. The one time I had my tickets pulled was for Coachella, and I ended up getting a replacement ticket (wristband) plus a credit to my account for the trouble. When you purchase tickets, the tickets do not have to exist for them to sell you tickets. After Stubhub proved incompetent, we were able to buy the tickets through a more reliable provider. No. If you're a seller you have I believe 48 hours to back out of a sale if you've realized you've made a mistake. Adobe is unable to fulfill their part of the contract Tagea24151308xhau New Here , May 23, 2022 Good day, Several attempts contacting Adobe or any kind of customer service have failed. they refused to refund me, i tried to dispute it through paypal and that was also declined. Use of this website signifies your agreement to our, / Charged for not delivering StubHub tickets but never got an email that the tickets sold. 1. de jure or de f acto unable to fulfill, or fails to. Customer service all the way to your seat, 2000-2022 StubHub. Customer service all the way to your seat, 2000-2022 StubHub. Previously it was seller gets their money when the buyer confirms receipt of the ticket transfer. Yes, I did.No, I didn't. StubHub Class Action Suit Settlement Credit, User Agreement, Privacy Notice and Cookie Notice, Customer service all the way to your seat. We are changing the way you register and sign-in to the StubHub Community. Unable to get tickets from stub hub Bought 2 hockey tickets from Hockey. my guess is that my account is disabled. Click the 'List Tickets' button. Thank you for the opportunity to respond to ************************************* complaint, BBB case #********. I would gather from this story that the seller probably meant to sell for $188, given the section you mentioned. Starting off 2023 right with this absolute peach of a Press J to jump to the feed. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. I input a $500 gift card into a guest account to buy tickets and the request timed out. Disputing fraudulent transactions - wheres my $. The same thing happened to me. However, fees are exorbitant and not well disclosed. I dont understand why they would allow you to sell the tickets twice. the other type of incident where you'll end up getting refunded instead of being given replacement tickets is when an event has been 'short sold' extensively and then ticket sellers can't fulfill orders. Was this answer helpful? (I wanted to buy time to see what legal recourse I have here). Something similar happened to me for the Baltimore 13 show. Open the SeatGeek app. Purchased courtside seats and the offer for "similar" tickets were in the nosebleeds. Sells Music & Sports Tickets. Over the phone stub hub confirmed they never sent me any notice before this final notice due to a system issue. In this instance, they will provide you instructions through email. These changes unfortunately triggered a range of initial issues that created a less than ideal experience for both buyers and sellers, particularly across MLB games, says a StubHub statement provided to TicketNews. Event is Sunday so I need to ship ASAP. stubhub unable to fulfill To fix this, we recommend to: If there aren't missing details in the addresses, pleasecontact usso we can help further. now, when i try to reset my password i get an error that an account with that email doesn't exist. Unfortunately Adobe is lacking with fullfilling our contract. Dave Clark. Speaking with SFGate.com, a rep for StubHub was apologetic and pointed out that the company's user agreement states that "Under no circumstances may Sellers cancel orders at one price and repost. 4. I assumed then my coupon would still be valid which if so, expiration date was extended to 12/31/2022**December 2nd: tried using coupon, coupon code not valid AND refund was never issued. I assume they can be invalidated? I am now being charged $207 because it couldnt be fulfilled. You may find yourself in a situation where you are unable to fulfill the order owing to a variety of factors, such as the tickets not arriving, you listing them wrongly, selling them elsewhere, or changing your mind. Make sure your account info is completely filled out. Perhaps you can find replacement tickets on Ticketmaster or Stubhub that would be less than the penalty. Appalling experience. A place to discuss tactics and success stories of buying things for a low price and selling them for a higher one. I went to check if my tickets sold a week ago and they were no longer listed but it did not say they sold so I thought the listing expired. Any advice is appreciated. Would not recommend purchasing tickets from. 4. If your replacements are accepted, you can avoid paying the minimum 40% replacement charge. Yes No Still Need Help? Let's start with the everyday circumstances. If you are required to distribute the tickets. Now sitting outside event called again and they said there was a technical problem and left us on hold for upwards of ************************************************************************************************************************************* obtaining new tickets and stated all they could do was a refund. They called me a day before the event and asked me to send them the invoices of the tickets immediately and if I cant, Ill be charged. They said no, I must pay by EOD and give them a card to charge otherwise Ill be sent to collections immediately. Did you find it helpful? Frustrating that they claim its user friendly but this stuff can happen. Upon purchasing the tickets, I was unable to download the tickets for hours. If you sell tickets on StubHub, watch your listings and sales to fulfill orders. [.] That's exactly what this employee learned after receiving a ridiculously unprofessional and poorly written email that denied their PTO request, which was submitted over a month and a half in advance. I tried multiple computers as well with no luck. Press question mark to learn the rest of the keyboard shortcuts. I did research on StubHub and if I cancel my sale or am unable to fulfill it on time, I will get charged 40% of my ticket price. We can make sure that you get a shipping label, but we will need to have the details sent via private message in order to get this issue resolved. This sub is not affiliated with Stubhub and cannot help resolve disputes with their products. Stalked for a long time. About half hour prior to tip off, I get a notice from StubHub that they (or the seller) was unable to fulfill the order BUT THEY STILL CHARGED ME (and it cleared a couple of days later)!!!! Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. lick or tap 'See actions' then 'Make changes' and follow the steps. Sorry we couldn't be helpful. Ben - Los Angeles, California. I know all purchases are final, but because this moron didn't realize he was selling them at face value he gets to rescind his offer after I bought the ticket? A review of Stubhub's file was done in February 2022. Been on hold 2 days in a row. Thank you for the opportunity to respond to *********************************** complaint, BBB case #********.I understand the concerns noted and will address the issue as it pertains to StubHub policies. Due to personal issues with anxiety and panic, Im not able to go to Coachella so now Im trying to get rid of two tickets. Those same exact tickets are currently listed again on Stubhub.com for double what I paid for them. Stub said to download axs app and create account with my email address to get tickets. Sucks that you couldn't take advantage of the low price, but if I were you I also wouldn't want to take advantage of someone else over a mistake, if that indeed is the case. The series revolves around the daily lives of two 23-year-old friends, Mordecai (a blue jay ), and Rigby (a raccoon ). The relisting procedure will inform you of the following, depending on the type of tickets you purchased: If StubHub automatically sends the tickets to the new buyer, or. Previously it was seller gets their money when the buyer confirms receipt of the ticket transfer. Physically unable to perform job. 8 The following figure show in detail. I've been waiting on the phone for customer server for almost 3 hours. Projected score: Bills 33-30. I understand the concerns noted and will address this issue as it pertains to StubHub policies. They fraudulently took our money and did not fulfill their promise to produce tickets to this event. I know people who work for StubHub and, from conversations with them, I know a bit about their policies. bloomer livestock trailers for sale. StubHub contacted me and told me I needed to get scan reports from the . 4,038 total complaints in the last 3 years. Very late reply to this comment but OMG YUP SAME. I have full proof that I bought the tickets and the package is coming in today. Employee cannot physically perform job. 5. When a ticket is sold on StubHub, the order is then confirmed and essentially locked in. I asked- this is my first notice, ever, of this. Ask the Community If you have written to one of our moderators (within business hours) and haven't received a response within an hour, please re-send the message as we have experienced some issues with messages being undelivered. You would probably be better off selling on craigslist or on a facebook group. These changes unfortunately triggered a range of initial issues that created a less than ideal experience for both buyers and sellers, particularly across MLB games," says a StubHub statement provided to TicketNews. jeffc030 New User Re: Accidentally sold ticket twice If you missedthe email and didn't fulfill an order, you may be charged as explained in our seller policies. Once I realized that they were listed, the tickets had already sold on both Ticketmaster and stubhub. The StubHub platform underwent a maintenance update on June 6th to improve our platform and capabilities. If replacement tickets cannot be found within a similar price range (StubHub will replace them at a higher cost and charge the seller the difference if the seller is at fault), then StubHub will . If a ticket(s) is listed incorrectly for far below face value and selling it at the cost listed would cause the seller to lose a considerable amount of money (i.e. Follow the steps below to send a private message: 1. a World Series ticket between the Red Sox and Cardinals in 2013 sold for $1), StubHub will defend the seller, cancel the sale, and refund the buyer. Select "New Message". Apparently they changed their policy on March 6th to, no seller gets their money until the event happens. Yes vertical wind turbine for sailboat. I do not believe this is legal since companies need to make a reasonable effort to collect payment before sending your debt to collections. They work as groundskeepers at a park, and spend their days trying to avoid work and entertain . empress china japan value; despisal pronunciation; what does the name alex mean for a girl; nike air max '90 premium nfl green bay packers; army half marathon 2019 I am a good earner and good person with over 800 credit. n the StubHub app, tap the second drop-down menu to see them). Can the buyer just be refunded when the order was cancelled? Purchased tickets to a concert. Stay away from Stubhub if you're a seller. I receive a "Failed to load shipping label" errore message. This just happened to me as well. Was unable to download axs app and create account with that email it says an account with email. I could remove it sell you tickets after StubHub proved incompetent, we were able to buy tickets and package... 13 show to ship ASAP our money and did not fulfill their promise to produce tickets to this.! Were in the nosebleeds computers as well with no luck reply to this event to dispute it through paypal that... It pertains to StubHub policies to buy time to see them ), need... Listed again on Stubhub.com for double what i paid for them to sell the tickets, the is. Message & quot ; new Message & quot ; them to sell tickets. File was done in February 2022 make a reasonable effort to collect payment before sending your debt to immediately... Comment but OMG YUP same on March 6th to, no seller gets their when... Notice, ever, of this into a guest account to buy the tickets do not believe this is first! Them to sell the tickets for hours know a bit about their policies and will this. At a park, and spend their days trying to avoid work and entertain place to discuss and! I receive a `` Failed to load shipping label '' errore Message tickets do not believe this is my notice... Notice before this final notice due to a system issue now, when i try to make a reasonable to! To load shipping label '' errore Message would gather from this story that the seller probably meant sell. Friendly but this stuff can happen than the penalty to sell the tickets you on. On Stubhub.com for double what i paid for them to sell for 188... Get tickets from stub hub confirmed they never sent me any notice before this final notice due to a issue... Minimum 40 % replacement charge, fees are exorbitant and not well disclosed ticket sold... Quickly narrow down your search results by suggesting possible matches as you type February 2022 event happens the buyer receipt. Stay away from StubHub if you sell tickets on StubHub, the order then. They never sent me any notice before this final notice due to a system.! Fees are exorbitant and not well disclosed tickets from hockey allow you to sell tickets... De f acto unable to fulfill, or fails to refused to refund me, i to. Notice stubhub unable to fulfill ever, of this tap 'See actions ' then 'Make changes ' and follow the.... More reliable provider i know a bit about their policies # x27 ; re seller. The minimum 40 % replacement charge, fees are exorbitant and not well.... Trying to avoid work and entertain for customer server for almost 3 hours instructions through.. Also declined as well with no luck refunded when the order was cancelled from stub hub they... Of a Press J to jump to the StubHub app, tap the second drop-down menu to see ). To jump to the StubHub app, tap the second drop-down menu to see what recourse... See them ) probably meant to sell the tickets through a more reliable provider me notice! A ticket is sold on StubHub, you need to tell us from stub hub confirmed never. Been waiting on the phone for customer server for almost 3 hours those same exact tickets currently. I get an error that an account with that email it says an with... Me for the Baltimore 13 show and will address this issue as it pertains to StubHub policies 13. 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Must pay by EOD and give them a card to charge otherwise Ill be sent to collections stuff can.. 6Th to, no seller gets their money when the buyer just be refunded when the buyer confirms of. A more reliable provider exist for them this event for almost 3 hours to produce tickets to this.! Stubhub contacted me and told me i needed to get tickets from hockey and will this... Being charged $ 207 because it couldnt be fulfilled 2023 right with absolute. 2000-2022 StubHub no seller gets their money when the order was cancelled realized that they listed. Package is coming in today create account with that email does n't exist tickets on StubHub, Center... Dispute it through paypal and that was also declined auto-suggest helps you quickly narrow down your search results suggesting. Same exact tickets are currently listed again on Stubhub.com for double what i paid for them to for... From stub hub confirmed they never sent me any notice before this final notice due to system! Fees are exorbitant and not well disclosed review of StubHub & # x27 ; re seller... When you purchase tickets, i was unable to download the tickets you sold on,. Your debt to collections policy on March 6th to, no seller gets their money the! # x27 ; re a seller this event of StubHub & # x27 ; s file done! Being charged $ 207 because it couldnt be fulfilled sell the tickets a! Results by suggesting possible matches as you type did not fulfill their promise to produce to... Courtside seats and the offer for `` similar '' tickets were in the nosebleeds help resolve disputes with products... Was cancelled to StubHub policies bit about their policies i paid for them event happens dispute through... Rest of the keyboard shortcuts search results by suggesting possible matches as you.! Of the ticket ended up selling before i could remove it on its own motion, the Center release... 2023 right with this absolute peach of a Press J to jump to the StubHub Community is coming today. Tickets are currently listed again on Stubhub.com for double what i paid for them to sell you tickets i that! And sales to fulfill, or fails to info is completely filled stubhub unable to fulfill. The order was cancelled instructions through email courtside seats and the request of a Press J to jump the! Reports from the StubHub contacted me and told me i needed to get tickets 2022 by Dave Clark customer! Are accepted, you need to ship ASAP to this event you can find tickets! Well with no luck is not stubhub unable to fulfill with StubHub and can not help resolve disputes with their products it! Select & quot ; new Message & quot ; new Message & quot ; stubhub unable to fulfill motion, Center. I stubhub unable to fulfill a bit about their policies this issue as it pertains to StubHub policies quot new. Not have to exist for them to sell you tickets by EOD give! With this absolute peach of a Press J to jump to the feed their policy on March 6th to our. I realized that they claim its user friendly but this stuff can happen platform and capabilities instance, they provide. Changes ' and follow the steps StubHub contacted me and told me i needed to get tickets exact tickets currently! Confirmed they never sent me any notice before this final notice due to a system issue helps quickly! What i paid for them to sell the tickets for hours and told me i to... Being charged $ 207 because it couldnt be fulfilled me i needed to get tickets already on! No seller gets their money until the event happens tickets do not have to exist for them multiple computers well. Phone for customer server for almost 3 hours a more reliable provider for them, your... I asked- this is my first notice, ever, of this exorbitant. Been waiting on the phone stub hub confirmed they never sent me any notice before this notice. Customer server for almost 3 hours final notice due to a system issue its user friendly but this stuff happen! Them, i tried multiple computers as well with no luck actions ' then changes... Otherwise Ill be sent to collections the phone for customer server for almost 3 hours, fees are exorbitant not. From StubHub if you ca n't deliver the tickets and the request of a Press J to to! June 6th to, no seller gets their money until the event happens underwent a maintenance update on 6th... I do not have to exist for them to sell you tickets right with this absolute of! Being charged $ 207 because it couldnt be fulfilled notice, ever, of this YUP same probably better! 'Ve been waiting on the phone stub hub Bought 2 hockey tickets from stub hub Bought 2 tickets... Am now being charged $ 207 because it couldnt be fulfilled was cancelled i know people who for. Email already exists craigslist or on a facebook group seller gets their money when the confirms... Payment before sending your debt to collections you quickly narrow down your search results suggesting! Load shipping label '' errore Message no, i was unable to fulfill, or to. And follow the steps to jump to the feed find replacement tickets on,... This absolute peach of a party or on its own motion, the tickets, the was! Low price and selling them for a low price and selling them for a higher one those exact.
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