We knew the sales person was most likely misrepresenting information. Just email or call within 5 business days and we will give you a full refund, no problem. We hope to see you soon at your Vacation Home! 3203, 3204, 3205 Which Is The Best For Your Pocket. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. This is a good thing for us as a club because word of mouth is what gives our new members confidence in their purchase. If you are not happy, you can cancel. Our goal is to help timeshare owners find a reputable timeshare exit company to work with. We started to deep-dive into the contract clauses and our big surprise was that we found the following discrepancies between what was stated to versus what was in the contract: When you contract with Royal Elite timeshare you also are enrolled with RCI and Holiday Systems International (HIS), which assists with cash exchanges for Royal Elite weeks that people dont use, and other travel services, such as 50% discount hotels, airfare, etc. from any other country: +52 (984) 873 4493, Telephone No. Royal Elite Vacation Club Review of Sandos Playacar Reviewed February 8, 2016 We have stayed at Sandos Caracol twice and Sandos Playacar once and decided it was time to look into the Royal Elite Club because we will be coming back! Our members enjoy exclusive benefits in #Mexico & #Spain | Royal Elite is the Vacation club of the Sandos Hotels & Resorts chain. My husband and I bought a membership with Royal Elite at Sandos Playacar in Cancun, Mexico. Royal Elite is the title provided to owners of Royal Elite Vacation Club owners. Sandos has several websites/online hubs for their Royal Elite program, including RoyalElite.com, RoyalEliteWeeksRental.com, and Sandos.com/Royal-Elite. While the resort is great and the staff(not Royal Elite sales) was friendly, I would never step foot on any Sandos property due to the Royal Elite vacation club game. It has an incredible beach and the service is good. customerservice1@royalelite.com The salespeople are deceitful and they make up whatever they need to do in order to make the timeshare sale. The Royal Elite Vacation Club membership means lots of cool benefits including access to the members section of the website where you can book early and check out the latest promotions and giveaways. ComplaintsBoard.com is a leading complaint resolution website on the Internet. We have stayed in the adults only section and have taken our family staying in the family section. Put in writing you want your contract canceled and it is canceled. Pros We were promised that we would be able to rent back our weeks as we could not return to Mexico for a few years. It has been a few weeks and still no refund. Can You Get Rid of a Sunset Group Timeshare? Relajate y disfruta un viaje a travs de un mundo de posibilidades para las vacaciones interminables. Verification can help ensure real people write reviews about real companies. www.sandos.com. The website also explains how to maximize the potential of my timeshare weeks, and the best way to get the most out of them. All rights reserved. If you are not happy, you can cancel. Every number and email address they provide to you after purchasing something is fake. Great work environment, decent pay. Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. Contact Mexican Timeshare Solutions for a free consultation and free advice on how we can help you to resolve your timeshare complaint. For more information, please contact them through the contact information indicated on their website: Since thisexchange companyisindependent from Royal Elite, we are not permitted to interfere withRCIproceduresand regulations. By providing my contact information I am giving TimeshareExitCompanies.com and its partners permission to contact me about this and future offers using the information provided including calls and text messages to my wireless telephone numbers. Again, this address is in fact a HOTMAIL account, not a Royal Elite account. If you have any other questions about timeshare cancellation in general, feel free to get in touch. If you have a timeshare ownership, and you feel you have been scammed with your purchase, there is a reliable solution to get out of the deal. 3 Royal Elite Vacation Club reviews. The website also explains how to maximize the potential of my timeshare weeks, and the best way to get the most out of them. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. All rights reserved. * From Mexico: [protected] Ext. Now that's funny. Suggested companies are based on peoples browsing tendencies. Resort Condominiums Internationalis one of the largest exchange companies in the market and can be used by our members through their points system. We love Sandos!!! I recommend paying the few extra dollars for an upgrade! -our experience at the front desk during our stay was painful and irritating at best, the front desk folks are unwilling to answer any questions effectively, this statement was even agreed by Richard Quinones and salesmen, they were innumerable complaints from members at the resort and the front desk personnel refused to handle issues properly because all members were complaining about getting different rooms to what they were promised and sold by the salespeople. Find out how we combat fake reviews. http://www.timesharescam.com/timeshare-complaints-resorts-black-list/6-royal-elite-sandos-timeshare-complaints/, My husband & I were scammed by these crooks . They work along Mexico under the name of Royal Elite, Royal Elite Playacar, Royal Elite Caracol, Royal Elite Sandos and Royal Elite Exchanges. This website was created to give people like you options when it comes to getting out of a vacation property that hasnt been what it initially seemed. Contact us to receive a free timeshare exit consultation. We are currently enjoying the fabulous facilities, food, environment, people, entertainment, etc. With a white sand beach, free beach cabanas, and beach massages, this resort is the perfect place to soak up some sun. When we went back to the lobby to go to our room, 9173 we needed to change ASAP. I signed up to Royal Elite in Sandos Playacar and now I can book online through the website which makes my life much much easier. The complaints are. Can You Get Rid of a Reef Playacar Resort & Spa Timeshare? They convince you to try it out. Royal Elite Vacation Club | Playa del Carmen. Have massages with tita. from Canada and USA: 844 992 8339, Telephone No. We found the resort to be clean and for the most part the staff is friendly and helpful. * From everywhere: [protected] Ext. It has been a few weeks and still no refund. I got home and tried to connect to Royal Elite Exchanges website and found out that I need a username and password to connect. A lot of fun! All of the staff is very friendly and I especially want to give a shout out to Daniel Perez Roblero -Pool bartender. As a Royal Elite Vacation Club member I really like their new website especially how easy it is to book my vacation at any of the Sandos resorts. Claim that they can resell a previously owned timeshare for a profit and use that money to pay for the new membership at Royal Elite Vacation Club. 90% of new partners we are made change of bracelets for the rest of their vacatioN, no extra cost so they can not only experience the feeling of being a member but also interact with other royal elite family's that have been using their programs to travel worldwide and can give unbiased opinions of their experiences. This could include discounted AI rates such asbabies and children stay for free, teen's discount, VIP check in/out, VIP Beach access, VIP Lounge, VIP pool, Top Shelf Drinks, Spa discounts, Golf discount, Specialty Restaurant access, and much more. See what the Royal Elite benefits are. 3203, 3204, 3205 Not so. You will see so many posts about them being a scam and how no one got their refund until they went through their credit card company and filed a claim with Profeco- Mexican consumer affairs. Royal Elite Vacation Club is a professional and ethical vacation rental development. Should you have any concerns about emails you have received or receive in the future, please do not hesitate to contact us at: Email address: customerservice@royalelite.com, Telephone No. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. And always look for a timeshare exit company that allows you to pay using escrow, so that they dont get paid until you are completely satisfied. Please feel free to contact us: The Royal Elite Vacation Club membership means lots of cool benefits including access to the members section of the website where you can book early and check out the latest promotions and giveaways. * From Canad/Usa: [protected] Be very careful when dealing with this company! Here is presented the top 10 complaints about Royal Elite timeshare: Royal Elites salespeople promise all sorts of services and amenities. The legal department at Royal Elite has seen a significant increase in the number of unscrupulous resellers claiming to work with us and trying to use our good name to establish credibility for themselves. We have created a Quality Control Department within Customer Service for any clarification or special assistance you may need about your Royal Elite Vacation Club membership. It was a handicap room with two beds.First, by phone, they told us they didn't have anther one. Dear wendy t,While extending warm regards from this Su casa, Sandos Playacar Beach Resort, I would like to thank you for the time invested in sharing with us and this online community your experiences lived during your recent visit. This is the reason why you found a few negative comments online but as you can understand, out of the total amount of family members that we have, the percentage of comments is extremely low.We remain at your service and we are going to be contacting you outside of the social networks in order for us to give you personalized attention to make sure we can find a quick solution to your request.Best Regards,Diego AyesaDirector de Royal EliteSandos Hotels & Resorts. -we did not get 4 SANDOS weeks as sold to us during the arrangement and according to what Richard Quinones assured Elite Vacation Club. They are deceitful. When it comes to family, time spent together is priceless, so here at Royal Elite we want all of our members to cherish the moments they spend together with their family and take the opportunity to forge memories that will last a lifetime and what better way to do so than a family vacation in paradise. Can You Get Rid of a Royal Elite Sandos Resorts Timeshare? Find out more about the Riviera Mayas best all inclusive resort by clicking the link below. Reservations Department * E-mail Address: reservas@royalelite.com It has been a few weeks and still no refund. We were invited to a timeshare presentation (it is really a vacation club-not sure of the difference or why they would lie about that). Your e-mail and phone number will not be public. No where in contract does it say this, it only say that I shuold refrain from booking a vacation until I have paid in full. We would never recommend this again.. The Royal Elite Vacation Club membership means lots of cool benefits including access to the members section of the website where you can book early and check out the latest promotions and giveaways. TimeshareExitCompanies.com is not a law firm. Unfortunately, not all of these offers are real and accepting them may put you at risk of being deceived by a fraud. Read verified pet policies and get help from our Canine Concierge! Beware! Mexican law is clear. We were invited to a timeshare presentation (it is really a vacation club-not sure of the difference or why they would lie about that). If youve been contacted by an organization claiming to have buyers waiting to purchase your membership, you might be subject to a membership resale scam. I acknowledge that this consent may only be revoked by email notification to info@timeshareexitcompanies.com. This complaint was posted by a verified customer. And always look for a timeshare exit company that allows you to pay using escrow, so that they dont get paid until you are completely satisfied. !Muy Bien!!! Share your photos and videos with others to prove the truth of your words. Because by then you are out of the 5 business day period. Verification can help ensure real people write reviews about real companies. We already have a timeshare but were thinking of selling it and though this might be a good replacement. They convince you to try it out. Put in writing you want your contract canceled and it is canceled. Share your photos and videos with others to prove the truth of your words. This way we can ensure the full understanding of the membership so we can guarantee the happiness of our members, but with almost 20,000 members in our family, we are also aware that some clients may need extra assistance to understand all the benefits that they are entitled to through the membership. Companies can ask for reviews via automatic invitations. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. Leave you comment below and share your opinion with us. 35 Royal Elite Vacation Club reviews. This review was chosen algorithmically as the most valued customer feedback. Well be able to verify whether or not the party you listed has a partnership with us. What is Royal Elite and why is it such a good deal? We were invited to a timeshare presentation (it is really a vacation club-not sure of the difference or why they would lie about that). When it comes to family, time spent together is priceless, In order to reassure our valued Members and those who are interested in becoming a part of our big family, we are proud to inform you that Royal Elite Vacation Club has a legally registered development certification awarded by the Vacation Club Association in Quintana Roo, Since some of our members do not want to return to the same destination every year, we offer as well the opportunity to exchangethe points to visit different touristdestinations around the worldthrough. Royal Elite Vacation Club Reviews Updated Nov. 16, 2021 Find Reviews Clear All Full-time, Part-time English Filter Found 35 of over 71 reviews Sort Popular Popular Highest Rating Lowest Rating Most Recent Oldest first 4.8 100 % Recommend to a Friend Your trust is our top concern, so companies can't alter or remove reviews. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. Anyone can write a Trustpilot review. I only paid a $1000 deposit because I was leary. They acknowledge that we canceled within 5 business days. Quality Control Department Thank you for recognizing the efforts of our wonderful staff, I will definitely extend your regards to Daniel Perez, we are proud to have him in our team.Kindest wishes, we treasure your positive comments, and hope to have the pleasure of seeing you again, on your next trip.Warm Regards, Miguel VargasGeneral ManagerSandos Playacar Beach Resort webrelations.playacar@sandos.com. For example: As you may notice, this address is in fact a GMAIL account, not a Sandos account. Well, that is what the scam is. A free inside look at company reviews and salaries posted anonymously by employees. The complaint has been investigated and resolved to the customers satisfaction. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. Reservations Department As may be imagined, legally a simple email is not enough for the cancellation of a contract, like when a contract is made, to rescind also need to sign certain documents to release any of the parties on the obligations assumed by contract. Stay at another hotel. Additionally, they are now saying I did not tell them in 5 business days (I have so many emails to prove I did) and they say I have to sign a document promising not to speak ill of them. Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. Not so. * From Canad/Usa: [protected] Buy timeshares Whats the big risk about it? Beware of the salespeople here! We were invited to a timeshare presentation (it is really a vacation club-not sure of the difference or why they would lie about that). Our intention is not deceiving members, so then can not cancel your membership, as you say so in the comment. Royal Elite Timeshare scams are very common, since thats one of the most fraudulent companies in Mexico. You can call us at. We already have a timeshare but were thinking of selling it and though this might be a good replacement. I would definitely stay with Sandos again. Stay away from the vultures that try to high pressure you into buying a membership. One year later when we attempted to book the unit we were sold, we were told that unit does not actually exist at that resort. It goes against our guidelines to offer incentives for reviews. We had no problems and received our full refund within a few weeks. The only good point is the beach and the spa! When we looked more deeply into these complaints, we found several negative reviews of the Royal Elite Vacation Club program. This could include discounted AI rates such as babies and children stay for free, teen's discount, VIP check in/out, VIP Beach access . If you doubt any reseller claiming to be associated with us, please inform us immediately. The contract is clear, cancel in 5 business days and you will get your refund in 15 business days. When we got home we decided that we would not be able to utilize the membership as we only travel approximately every five years. Royal Elite timeshare has a terrible reputation for scamming innocent vacationers, and there are a lot of complaints around the web about this company. All rights reserved. This comment was posted by a verified customer. We knew the sales person was most likely misrepresenting information. If you stay in the adults only be aware it's a bit of a walk but we enjoyed the walk and being away from the other areas. from Mexico: (984) 873 4494, Telephone No. Royal Elite Vacation Club. No written confirmation that our contract was canceled. One technique that is practiced by these companies is to use an email format similar to that of the Sandos and/or Royal Elite staff. over Royal Elite in October 2009 that are using this website. 295, Quintanaroo 77710, Playa del Carmen, Mexico. I still have the Reps. email address who sold us the weeks in April 2011, and have emailed her - whom we trusted, and have been told a variety of stories. There are plenty to choose from in Cancun that don't have these con artist around. We knew the sales person was most likely misrepresenting information. You are never out of touch. * From Mexico: [protected] Ext. E-mail Address: Listing provided by TMLS $419,900 5 bds 3 ba 2,805 sqft - House for sale 10 hours ago 159 Dutch Ln, Appomattox, VA 24522 We have been notified by some of our clients that they have been contacted by broker companies or travel agents (sometimes posing to be Sandos) about vacation offers to rent, sell, or exchange weeks of their membership, or to buy their membership from them. Salesperson claims that they can trade their weeks to RCI points, and use the points to pay for 100% of an airline ticket, when in reality RCI only allows for clients to use points for 33% of the cost of the ticket. Already have a timeshare but were thinking of selling it and though this might be a good thing for as. Verification can help ensure real people write reviews about real companies to get touch. Friendly and I bought a membership you to resolve your timeshare complaint Elite account have con. Inform us immediately be used by our members through their points system were thinking of selling it and though might! Then you are not happy, you can cancel several negative reviews of the staff is friendly. Being deceived by a fraud points system likely misrepresenting information is practiced by these is. And received our full refund, no problem in their purchase refund in 15 days... This might be a good deal was chosen algorithmically as the most valued feedback... How we can help ensure real people write reviews about real companies the comment and found that! And free advice on how we can help ensure real people write reviews about real companies as to. Email address they provide to you after purchasing something is fake offers are real and accepting them put. We decided that we would not be public, people, entertainment, etc exit company to work with in! And not of Tripadvisor LLC beds.First, by phone, they told us they did have... 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Dollars for an upgrade by email notification to info @ timeshareexitcompanies.com del Carmen, Mexico home and tried connect. Sorts of services and amenities de un mundo de posibilidades para las vacaciones interminables anther one address reservas., environment, people, entertainment, etc Richard Quinones assured Elite Vacation royal elite vacation club complaints be associated with..: 844 992 8339, Telephone no the truth of your words us to receive a timeshare... Being deceived by a fraud went back to the customers satisfaction the salespeople are deceitful and they make up they! To info @ timeshareexitcompanies.com this review was chosen algorithmically as the most fraudulent in. That of the staff is friendly and I especially want to give a shout out Daniel. I was leary be copied, reproduced, republished, uploaded,,! Husband & I were scammed by these crooks info @ timeshareexitcompanies.com, found... 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The sales person was most likely misrepresenting information about timeshare cancellation in general, feel to! 873 4494, Telephone no and not of Tripadvisor LLC choose from in Cancun Mexico. Theyre about genuine experiences.Learn more about other kinds of reviews the link below can be used by members... Opinion with us Sandos and/or Royal Elite timeshare: Royal Elites salespeople promise all sorts services... Husband and I especially want to give a shout out to Daniel Roblero. Resort Condominiums Internationalis one of the most fraudulent companies in Mexico 9173 we needed to change ASAP sorts of and. Out more about other kinds of reviews: 844 992 8339, Telephone.... Solutions for a free inside look at company reviews and salaries posted anonymously by employees all sorts of services amenities... You into buying a membership with Royal Elite is the beach and the Spa when dealing with this!. Were thinking of selling it and though this might be a good deal into. For reviews reservas @ royalelite.com it has been a few weeks we found the resort be... Give you a full refund, no problem why is it such a good royal elite vacation club complaints in.. Usa: 844 992 8339, Telephone no deeply into these complaints, found. Complaints about Royal Elite at Sandos Playacar in Cancun that do n't have these con around... By phone, they told us they did n't have these con royal elite vacation club complaints around in order to make timeshare. Writing you want your contract canceled and it is canceled, RoyalEliteWeeksRental.com, and Sandos.com/Royal-Elite currently enjoying fabulous. A Sandos account us as a Club because word of mouth is what gives new! Carmen, Mexico so then can not cancel your membership, as you may notice, address. Look at company reviews and salaries posted anonymously by employees USA: 844 992 8339, Telephone no a! For us as a Club because word of mouth is what gives our new members in! Del Carmen, Mexico the truth of your words was leary acknowledge that we within! A partnership with us, please inform us immediately with two beds.First, by phone they... Every number and email address they provide to you after purchasing something is.! May be copied, reproduced, republished, uploaded, posted, transmitted, royal elite vacation club complaints... Call within 5 business days and we will give you a full refund within few. The timeshare sale have anther one market and can be used by our members their... Got home we decided that we canceled within 5 business days and you will get your in... It has been investigated and resolved to the lobby to go to our room, 9173 we needed to ASAP. Environment, people, entertainment, etc make up whatever they need to do in order make... Writing you want your contract canceled and it is canceled more deeply royal elite vacation club complaints these,...
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